Neptune

De hotelomgeving is niets te zeggen, rustig en mooi. Ik boekte een eenvoudige suite. Het was een goede maat en het bed en de bank waren zeer comfortabel. De airconditioner is een beetje oud en soms luidruchtig. De catering van het hotel is ook goed en uitgebreid en er speelt elke avond een band. Het is nog steeds erg goed en een aanrader!

We are a ‘young’couple in our early 60’s and we booked our stay via RCI. We were allowed to check in a bit earlier however our apartment wasn’t ready. We had to ask for the kitchen door to be unlocked but when it was, there was no equipment in it! Even when it was finally stocked up there was No Kettle,no Washing up liquid,no dish cloth to wipe the surfaces. We had to ask for a bin liner on our first day and then when the bin was emptied it was never replaced. We also had to ask for a scouring pad, Ice tray and oven gloves (but they were useless) There was No Sharp knife! We had to prepare our meals using a bread knife! Have you ever tried to peel a kiwi with a bread knife? There was also No Grater, No Garlic press, No Wine glasses (only 4 small tumblers) , No wooden spoon. We had to ask 4 times for someone to fix the oven. The unit definitely wasn’t set up for self catering. The unit was very shabby, and not well maintained and was definitely not up to the standard that we expect from RCI. The kitchen badly needs refurbishing. There was no carbon monoxide monitor and yet we were cooking on gas. No smoke alarm and the fire extinguisher was outside! We were unlucky with our unit (no 1) as it was right by the reception and had people constantly walking by. The outside space wasn’t at all private. We could constantly hear the staff in reception shouting at each other all day long. There were also no mosquito nets. The biggest problem though was that Neptune is not on the beach! The RCI information states that the beach is on site which is very misleading and should be removed. You actually have to walk through a car park and a taxi rank then 100m down a path! The Gardens were beautiful and well maintained.

Great hotel. Second time now. Nice employees. Friendly French manager. Nice big pool. Close to a beautiful beach. Excellent food for dinner. Excellent chefs. As before. Just choose this hotel, you won't regret it. Large clean rooms with air con. What else do you want. We, two Dutch tourists, had a very good experience with a local guide named: ARONA SARA. He is enthusiastic, friendly, very knowledgeable about his country, reliable and charming. We contacted him on the beach near the beautiful hotel Neptune. He will come with a very good and experienced driver and show you all the original parts of Senegal. Such as: fish market Mbour, Isle of Goree, Dakar, pink lake etc etc. Anything you want. Do not hesitate to contact him: Ask for him in front of the hotel, on the beach or the taxi rank near the Neptune Hotel or the Royam hotel. Say hello to Arona Sarr from Fenneke and Benno.