Hotel Urdiñola Saltillo

Good employees and location, but facilities are too old.

在一個古鎮裏面，很老很破，根本不值價格。設施非常舊，房間裏沒瓶裝水，沒有面巾紙，水流也很小。 裏面的窗户都是破的 而且燈要拉電線，太高夠不着

Reservamos en este hotel por su ubicación, asumiendo que darían un buen servicio por el costo de la habitación. Sin embargo, la experiencia fue pésima. Nos asignaron una habitación al fondo; en el pasillo había mucha gente tomando alcohol. Lo más grave es que la puerta del cuarto tenía la cerradura incompleta y se podía ver el interior desde el pasillo. Además, la tarjeta-llave no funcionaba.Aunque el personal de recepción fue amable al asignarnos otra habitación, la situación no mejoró. Había personas ebrias gritando y golpeando cosas en el patio. Al sentirnos completamente inseguros, decidimos abandonar el hotel ese mismo día y buscar otro lugar.

After we switched rooms we ended up with all promised amenities like ceiling fan. Rooms have no AC, but cool nights. Located downtown was great for walking and dining. Easy free parking next door. Good value for price

Room was clean but looks nothing like the pictures online. Not enough towels, toileting accessories and even toilet paper. We had to ask for them to be picked up at the front desk. WiFi was supposed to be available and we could never connect. It’s close to downtown but needs mayor updates to look as the pictures shown. No AC but room had a ceiling fan and helped that it was not to hot at night.

The only thing good with this hotel was available parking. The entire hotel is not clean. Both of the rooms I booked had no towels. While at front desk, two other guest were asking for towels as well. When I got home, I realized during check in my ID was not retuned. I tried to get a hold of them so they could mail to me but they NEVER answered the phone. Book wisely.

The place needs attention to necessary details It is a beautiful building that is in decline due to the neglect of maintenance The noise of the nearby disco makes it difficult to rest. The only redeemable thing is the location

You get what you pay for Unless you were just looking for a place to sleep, do not book this hotel. It is old, dated, rundown, and not very clean. The front desk clerk is downright rude. Its location is good. But that is the only thing to recommend about it. The housekeeping staff appreciates tips and cleaned our room well after leaving 50 pesos.

HABITACION LIMPIA Y PERSONAL AMABLE