H10 Mediterranean Village

酒店在森林覆蓋的海濱小鎮，周邊安靜而舒適。房間非常寬大舒適，有一個露台，晚霞的景色非常漂亮。自助早餐很不錯，酒店品牌和設施遠高於四星標準，接近五星啦。有點象海南三亞的酒店感覺。

We had a lovely stay at the H10 Mediterranean hotel in Cap Salou. The staff were friendly and approachable, the facilities were clean and inviting and the food was fantastic and well presented. We did half board for the week and found there to be plenty of variety and options at breakfast and dinner. Allergies were well catered for, with plenty of gluten free options. At breakfast I was provided with a separate plate of gluten free breads and cakes. We also were given a tour around the buffet by the chef so we knew what to avoid for allergies. At dinner, I was also given separate puddings that were delicious. Shout out to Victor for being so helpful and accommodating. We identified a few things that might improve the experience: -implement a one way system around the buffet to avoid people crashing into one another - supervision of the ice cream. Maybe one of the chefs could assist with scooping out the ice cream. There was a few incidents where children were scoping their own and it got messy. This would also help avoid cross contamination. -dinner starts at 18:45 which feels quite late for some families. A slightly earlier start would be good, especially if wanting to explore Salou in the evening after dinner. Overall we had a great stay and I would thoroughly recommend to anyone. Thank you.

We arrived yesterday 31st May 2024 with our grown disabled son. We were told by Tui aftr they had changed the flight times we would be met by the rep and given access to our room. Nope had to wait until 3pm. So up from 3am check in 4 am fly 6.30 am into hotel 10.30am spanish time. We had to meet his personal care needs on a toilet floor. Went for a walk in the non accessible area with a wheelchair OMG he nearly fell out the hills are massive and the paths have obstructions. If you were to loose you stepping you couldn't hold a wheelchair. Got back in the hotel 2.45 pm I was sick and desparatley needed a change of clothes shower and rest. Finaly got to our 4 star 2 bedroom apartment to see this! To be fair we have had 4 cleaners and a cleaning supervisor try to tackle the stained toilet. Didn't want to use it but other option the bidet! Lovely views from balcony and no sun all day.

The Mini Club and Entertainments staff were superb, so good at keeping the kids entertained and they couldn’t wait to go back every day and afternoon. The Daisy Disco was good and the shows every evening were excellent. Kids only want to come back here next year.

We stayed at this hotel for 11 days, The location of the hotel wasn’t good for families that have prams as there are alot of hills outside the hotel so you can’t go for walks because the hills are steep. there is a bus stop and taxi rank outside the hotel that brings you into the centre of salou which is around 10 minutes away, there was a wide variety of breakfast and dinner at the hotel every day and it was ok quality. the entertainment in the hotel isn’t great although the staff work hard day and night you’ll see the same faces all the time they don’t get much of a break, The beds in the hotel rooms only get changed every 4 days which isn’t enough and we only got told this when we arrived. the air conditioning in the rooms also didn’t work properly and only came on some of the days during our stay the rooms get really warm at nights if its not on. There are hardly any English channels on the tv’s in the rooms. we had really uncomfortable sleep at night because of the mattresses on the beds we woke up with back aches everyday. The best part about the hotel was the small kids swimmings area as it was well surrounded with steel fencing and electric gates that you had to swipe a band to get in and out so we could relax better knowing the kids couldn’t get out of the area.

We been there for 4 days and everything was perfect! Starting with our check in where they explain everything and continue with the bar staff who were really helpfull and smily, but what really made our hollidays were the animation team who help us all the time and keep us entrertain all day. Special mention to the chief entertainment who had a really had job trying to please everyone at night time. Well done!

First Family holiday abroad with the kids, 5, 7 and 9. This place was fantastic from start to finish. Really clean really friendly staff and plenty to keep the kids entertained. The water park and the football pitch made our holiday everyone was happy. Kids already asking can they go back next year. We stayed in 1 bedroom self catering apartment which was ideal for the 5 of us. I would recommend this hotel for family’s. We couldn’t have asked for more.

A great family holiday from start to finish, we have 3 sons, ages 6 and twins who are 5, perfect hotel and facilities for us all. We had a 1 bedroom apartment with a balcony over looking the pool which is plenty big enough for a family of 5, with two beds in the living room and en extra pull out bed. Our room was very clean and tidy when we arrived. The bar caters for all with good prices, restaurants during the day for hot dogs burgers, nuggets chips ect, and an ice cream cart which again is reasonably priced. The buffet restaurant for evening meal is also a great selection for all. Kids activities during the day and entertainment into the night till about 11pm. Hotel and bar staff very polite and happy to help at any given time Very good location with a variety of bars and restaurants down the road, or if you want to go into the town of Salou there is a bus customer service office at the bottom of the drive way; which allows you to purchase a bus pass that gives you 10 trips for €10, once you've used the 10 Trips it's only €6 to top it up to another 10. We made great memories as a family and the hotel and staff were a big part of that. We will certainly be booking to go again next year.