Hotel California Garden

After reading reviews I was a little apprehensive but I needn’t have worried, the hotel was lovely. Huge room overlooking the pool area, small balcony too. Excellent air conditioning, WiFi very touch and go at times. The hotel is spotlessly clean and couldn’t fault the pool area, just a shame it was so cold for a dip. Downsides, no pool towels, no kettle, no fridge, no safe etc.. Plenty of bars, restaurants and bus stops close by there’s also a supermarket opposite for essentials. Five minutes walk from the beach area and close to plaza europa. Really nice selection of food especially breakfast, altho some of the dinner options were a little strange and some didn’t belong together at all! Super friendly restaurant staff, really looked after me as a solo traveler too. I’d definitely return here again.

This hotel is nice enough if you can get a reasonable price to stay there. It is located about a 5/10 minute walk from both the beach and main eating areas in Salou, which we didn't mind. There is a nightclub next door which was only open Fri/Sat. It was noisy, which I did not mind but could be a problem for others. The rooms are fine, could have been a bit cleaner but similar to most hotels as the staff probably do not have enough time inbetween guests to clean as thoroughly as they should. Beds were reasonably comfortable. However the bedding is not sufficient. There is no adjustable heating in the room and the first night was very cold. There were blankets in the cupboard, but I was not confident they were washed inbetween guests so I slept in a jumper, covered in beach towels, luckily the weather picked up and the room was quite warm for the rest of the week. No fridge in the room, which would have been useful, or kettle which we would not use but others may. There was also a charge for the safe, which I think should be included. Pool area was nice, plenty of beds but it may not be the case when at full capacity. There is a well equipped gym which we had intended to use. However, there is a charge which I don't recall reading about prior to arrival. This put me off as it should be included. Bar area was nice enough, drinks OK. Entertainment was poor, we sat and watched one singer, who was not bad but very dated singing songs from decades ago. Food was not great. Buffet style, I didn't mind it too much but my partner did not enjoy it at all, resulting in us eating out for both breakfast and dinner for 3 days, which was an unexpected expense. It does also get very busy and some guests can be rude. Staff were nice enough and checkin was quick and easy. All in all I would stay here again if the price was right. 3 stars seems fair. I would recommend Linda's cafe nearby for breakfasts, tasty cheap and friendly staff. Also El Toro steakhouse and spaghetti house italian.

Awful from the start. After arriving and being given direction to our room in a second building, we were looking forward to relaxing before dinner. Unfortunately this was not the case. The room we were given absolutely stunk of smoke it was so overwhelming even just being in for a few minutes. I immediately went to reception and explained and asked for another room which I was rudely told no and a cleaner would come and air the room. 1hr later still no cleaner so I asked again to be moved as we couldn't possibly sleep in that room. Still the response was no. I asked the manager or a member of staff to come to the room with me to inspect it but they would not. After nearly 2hrs we were told the cleaner had been. We went to go back to the room and it was no better they had just sprayed air freshener. Nearly 3hrs of waiting in reception and we were finally given a different room. I reached out to Jet 2 and the rep, who did contact the hotel but they denied the whole thing. I didn’t want to waste anymore time on our holiday so didn’t complain further but I would not recommend this hotel. Staff are rude and dismissive. Food was local and nice to start but very repetitive, although we were half board we ate out a lot. I would never stay at this hotel again and I would certainly not recommend. Not welcoming at all. I would put this as a max 2 star.

Awful hotel the food is inedible cold and greasy the staff are rude and several guests had their bags stolen. The only positive was the location being not far from the centre but i wouldnt stay here again even if they paid me. Should be downgraded to a 1*

Avoid at all costs. Still currently here (7 nights) the food is terrible (half board) i barely ate. Don't come here if you want to sleep. If you get a room over looking the pool you wont sleep. There's a nightclub next door called flashback, and it's one of the most popular in Salou. It opens at 12.30am and doesn't close until 6.30am. All you will hear in your room is bassy dance music and people screaming. I had to buy ear plugs, have the radio on my phone, and drink excessively to be able to sleep. This place is hell.

Travelled here with my wife for our first holiday in Salou. We absolutely loved Salou and will return next year, just not to this hotel. When you walk in, the place looks clean and tidy, however, it's not very friendly. The staff, with the exception of the female restaurant manager, were very rude. The bar staff puzzle me as you pay different prices for the same round. One male member even tried asking for my card to put in machine himself, nope, sorry fella, not today! No kettle, safe, iron, cups, etc. in the rooms. We enquired at reception for use of a fridge/kettle/iron/safe and were told they didn't have any, which was odd because the Spanish speaking lady in front of us at reception asked for a fridge and was told one would be put in their room. We ended up buying a kettle from one of the nearby supermarkets and bags of ice to keep the milk cool in the sink! The cleaners were fantastic and really friendly. The pools are good, and there was a lot of sunbed booking where people have thrown their towels on the loungers early mornings. The entertainment, which we were told was every other night, was non-existent. One night of Spanish dancing for around 45 mins is all we saw during our stay there. The food is not great. We went half board but ate out most evenings due to the repetitive nature of the evening meals. At breakfast there are two coffee machines and two juice machines, free to use. The queues to use these are ridiculous! In the evening, these machines are off and you have to buy drinks from the restaurant bar - don't try buying from any other bar as you cannot take the drink into the restaurant, which puzzled me. There is a bar/restaurant just down the road from the hotel called Linda's, go there for food instead. I feel a bit disappointed writing this review because we absolutely loved our holiday, but it wasn't the best hotel. I agree with all the other reviews. My advice if staying at this hotel is room only. Get yourself out and about around Salou as it's a lovely place with loads to see and do, and plenty of choices to eat out.

I'm going to make this short and sweet: The food is inedible (and I'm really not picky) The beds are so uncomfortable They shut the pool bar 3 weeks earlier but kept telling the TUI rep it was open Sheets where never changed, just the beds made up (I know because I marked them) We had to steal toilet roll from the cleaners cart as they never gave us any. The electric kept tripping in our room, so we ended up waiting up to an hour at a time for maintenence. It's the end of the season and they didn't really care, the 2 guys on the front desk just didn't want to be there, so miserable.

Excellent room service towels changed daily.Bed made every day Good entertainment Ideal location to shops and beach I would recommend this hotel and will be staying again in the future Two lovely pools with plenty of beds around.