Best Western Moores Central Hotel

Perhaps I was unlucky with my room - I had to book at the last minute as a result of a cancelled ferry and no available room where I was staying before. I ended up here with a room in their annexe which I felt was not the room I would expect for the cost - it was in fact a slightly more expensive day rate than the excellent Hotel de Havelet I had moved from. The room looked tired, basic and not particularly bright, with windows facing tables outside, which made it feel less private. It would have been fine at half the cost.

Excellent location, close to the harbour and the bus terminus. Very nice staff. Lovely food and quick service. Comfortable room. The only problem was that the wi-fi didn't work very well in the room, although it was fine in the public areas.

We arrived after having booked online, only to discover we were booked into a tiny room above the substantial building works being carried out at that time, which we were not told about prior to our booking - always seeming to be the case when booking through a third party website. The receptionist was blunt, and very 'matter of fact'. She had little compassion considering we were on a four night special occasion and had allocated us a room which no other guests would clearly want to stay in. The room was tiny, dated and the bed was so firm we didn't sleep at all on the first night. We left after the first night to stay in a nearby hotel which was far superior (for the same price). I'd look elsewhere if you're in the area.

We thoroughly enjoyed our four day stay here, a return visit from the year before - we were not disappointed and hope to return another time! Friendly, helpful and respectful staff, whether in Reception, Housekeeping or in the Breakfast Room. It was great to see how diverse the staff team is in the hotel. Our room was quiet, comfortable and spacious with a good-sized, modern en-suite bathroom. Instant hot water was appreciated, especially in the morning when it was needed most. There was ongoing refurbishment at the main entrance to the hotel which should be finished soon. This did not cause us any issue and we were redirected through a side entrance. Assistance was readily available and our bags were taken to our room on arrival. Great location for a holiday base in St Peter Port and Guernsey.

Quite honestly. Please please do NOT book this if you’re paying for it yourself. This was a work trip and it’s the worst hotel in guernsey. Rooms are 1970s. Service is 1970s. Coffee making facilities in the room like all hotels. But no milk. Zero milk. Shower in the bath; 70s. No iron, just a 70s press. Entire hotel like a bad 70s joke. Breakfast the worst I’ve ever had and I travel a lot. Sausage uncooked. Hash brown uncooked. The entire breakfast was dire. Coffee a joke. All staff appear to have just arrived in the west. Is any single member of staff from the region of Europe! Or the UK? No. Not really a thing but there’s NO quality of service and it’s just not a nice place. Cheap labour and no care. Came in after a day at work, went for a shower. Really didn’t look but didn’t realise they had taken my dirty towels and replaced with…..fresh air. No towels at all in my room. I stood dripping wet and late for a meeting with no towel. This hotel is gross. Food. Service. Decor. All embarrassing. You can stay around the corner for less and get amazing service. This is best western I assume. I’ve Never ever stayed in a good one of this toilet chain. Please guys. If you’re on holiday don’t spend money here. You would be very sad. Worst. Ever. And I travel a lot. I will never stay here again.

Another great stay in a Best Western. This one was in Guernsey, the Best Western Moores Central in St Peter's Port, 10 minutes at the most from the harbour and shops. The breakfast in these hotels are fabulous. Had a meal in JB Parkers, the restaurant attached and that was very good too. Would recommend both the hotel and the restaurant.

This hotel is so central to the areas I need to visit for business. The hotel is going through some refurbishment currently which I am sure will be great once completed. The entrance is a challenge with luggage so you would need to ask for help. The staff are really friendly and accommodating.

We have just returned from a New Year break, what can we say, but perfect in every way. The staff are truly a credit to this hotel, simply put, we could not fault them in any way. The meals were all excellent & well served. The location is super, within the town, only a few minutes walk to shops, sea & bus station. Hopefully we can return within the year.