Gastgebruiker
2 september 2024
Family of six, 4 adults and 2 children split over 3 rooms. Hotel is clean but could do with a paint in areas. Rooms – Clean, spacious, lovely bathrooms with English channels on TV, BBC, ITV, E4, Film 4 plus a couple more about 15 in total. Beds comfy, pillows ok AC great. Had a fridge and microwave but no kettle, cups etc. Pool – pool area clean, pool was lovely, cold when you first got in but beautiful once you had dunked yourself under. never had any issues getting beds all together was plenty to go around. drinks available around the pool in paper cups. Food – poor, very poor. We did manage to eat something every night but most was over cooked and bland. Not much choice. At the end of the holiday we realized that the salad section had been left out what looked like all night, I hope it wasn’t served the following day! Location – Great family area, beach was amazing sea was really calm the 1st time we went down the other days where a little choppy but still safe for little ones and big ones to jump the waves and if you can walk out quite far with the sea only reaching your chest. Great restaurant across the road a Stake house meal was 5* and well-priced. Overall our holiday was OK but I think the £7500 spent for a week was high for a hotel that shouldn’t be rated more than a 3* when you only had around 4 meal choices to chose from and drank out of paper cups. No nice coffees just out of the machine. Staff occasionally greeted you but mostly pretended they couldn’t understand you or just looked through you. Entertainment on the evening was good but if you have young children then the Kids entertainment is all in Spanish and German. If you try to use the loos in reception at night time or early morning take a torch as the lights dont work! and if you check out early in the morning forget breakfast you can get a drink and if your lucky maybe make a sandwich from the left overs from the night before. We stayed at another Protur Hotel last year that had an inside bar that served beautiful coffees and branded drinks, hotel felt luxuries. Staff were amazing and greeted and welcomed you, pool side food was amazing with plenty to choose from all day long. Breakfast and evening meals were all excellent too with amazing choices, mini frige with branded soft drinks and water, topped up daily so with the other hotel to compare it too the Protur badia park was very poor in comparison
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