Hotel âme

Great venue. Stunning rooms. Superb staff at great location. Very thoughtful and helpful. Had temporary physical restrictions which they solved perfectly and extremely interested in my wellbeing. A special compliment goes to Jasmijn for superb service and attention

Pros Very spacious well decorated modern room and bathroom. Facing the back of the hotel thus very quiet. Pleasant staff when present. Public parking available nearby. Good location in the museum district of Rotterdam. Cons There are two major drawbacks to this hotel. The first is the steep (dangerously so ) staircase that is the only access to the bedrooms , no elevator in a place that badly needs one. The second is the hours of the staff : 8AM to 5PM , if they are not around you are not getting the needed help getting luggage up and down the staircase let alone checking in and out. One should also note the absence of a lounge and of a parking space in front of the hotel.

We are a couple in our early 50es who accidentally saw a mention of this hotel in a magazine and thought," well, why not? Looks lovely and it seems as if there are some decent restaurants and museums in Rotterdam, let's go for a long weekend." We invited our daughter and her friend to tag along -- they are in their early 20es. We arrived in the late morning (easy train ride from Schiphol airport, and a short stroll from the central station). We immediately liked the look of the cafe, and the woman behind the counter gave us a warm welcome. Rooms were not ready yet, but we asked for advice on where to get lunch and went out. We had booked two rooms -- one large and one small. Being the paying part we thought that we'd get the large room and the young couple could get the small, but after half an hour we switched rooms. The large room overlooked the street, and being an old building, the windows were not sound proof, and it was simply too loud for us. Daughter and friend did not mind in the slightest, they were just happy to get the large and very beautiful room. The small (Cozy) room was, well, very, very small. Only room for a double bed and a small place to hang around 3 shirts. The view was nothing, the window was over the bed and overlooked the roof of the next building. We could not help but laugh, but at least it was quiet, and it did not spoil the positive ambience of the place. Shampoo, conditioner and body gel were all nice and smelled wonderful. Missed a body lotion though, but again; that is a small thing and we could have brought our own. The bed is divine (coco mats). We went down in the cafe every day to have breakfast (not included) -- so tasty and very well presented. Amazing coffee in beautiful cups -- if I were not in the middle of moving house I would have bought some for home. I will rate this 4,5 -- the cosy room really was very small and it would have been nice to be able to make a cup of coffee or tea in the room. I am aware that I was supposed to order this in the hotel cafe, but it closes at 5 in the afternoon -- but I am giving it a 5 as 4 seems too little. I would not hesitate to go back and stay again, but will ask for a large room facing the back of the building next time. Rotterdam has so much to offer, we thought that 3 nights would be enough but we missed so many things. For the very reasonable rates, this place is a steal.

Semi hidden small hotel. Just a few rooms walking distance from almost everything. Super cosy rooms. Really well decorated - super comfy. A wonderful stay. The staff is really efficient and nice. Just keep in mind the rooms on the street are noisy at night despite the ear plugs provided - simply night life in Rotterdam when you are close to bars and the metro station!

Hotel carino e caratteristico , è senza ascensore ( ma questo lo sapevamo già ) quindi poco agevole se avete molte valige , personale cortese e gentile , unica pecca l’insonorizzazione delle camere perché si sente veramente tutto quello che succede nelle altre camere