Gastgebruiker
31 januari 2023
It was reported 38 to 39 degrees in Rostock. So we decided to change to a hotel that had AC. Big mistake, a brand new building no AC. I called the front-desk beforehand to verify AC. They told me that they had. Totally intolerable in 2022 not to set up new buldings without AC. Note, I was to drive 750 km the morning after and Do to overheated room I haven’t slept. Parking, right outside. I used 20 minutes to get my car out at 04:00 this morning, a Guest did not go by the parking rules and couldn’t be bothered to follow rules and regulations. Where the is hotel management to oversee and enforce. I guess all other guests enjoy the significant noise I made outside around 4 this morning lurking my car cack and forth to get out. Check in, booked a Jr suite. When we checked in I argued the price was wrong. No way, had to be my mistake. Well later management told I had payed 48 euro to much. Hello! All of this is a shame really, cause the new building is really nice, smart and well equipped. The wellness trea**ent is top notch. So management get matters sorted. Not stying here until you AC installed.
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