Verified traveler
12 augustus 2023
The balcony was so filthy, moldy, covered in old spider webs and bugs it was unusable. The first room we had was trashed from the previous guests and not touched. Our next room had a bathroom sink that was plugged and unusable. We were able to use the water park for the one day we were there. We asked for new color bands for the next morning, the day of check out and we were told no that we couldn’t use it and it would cost an added $15 per person. This was on a Monday and absolutely no one was there. We were told no to the water park the morning of checkout after all the problems we had. Paid 395$ to stay for less than 24 hours with a trashed room, no sink in the next and was told no to the water park because we were checking out that day. The woman checking us in and out was rude and made us feel like we were bothering her with the issues and questions we had. I’ve never wasted so much money in my life. Never again.
Vertalen