Firouzeh
13 juli 2023
This is a giant hotel, by Swedish standards. It is a concept hotel, just like the resorts in other parts of Europe. The staff are very kind and friendly and do their very best to help. But the hotel is absolutely gigantic so it is impossible for staff to be everywhere all the time. When we checked in, we first got a room where the sofa bed was broken. We called reception and someone came within 15 minutes to give us keys to a new room just down the hall. But the new room was not cleaned yet and staff were working hard to clean. The general state of the rooms are ok, but a bit dated. No a/c so it gets very hot if you don’t open the windows. If you open the windows, you have mosquitoes…Parking is all over the place, so it’s not a problem. The pool is lots of fun for the family (you pay extra if you are not an “all inclusive” guest). There are two slides and it’s quite a fun experience. They have kids shows and kids play room as well as lots of other places where kids can play. Mini golf and paddle next to the hotel. Even a playground outside by the mini golf. Beautiful park to walk around in. The breakfast is surprisingly nice and clean, which was a nice surprise since they are all-inclusive guests and this is a huge hotel. Would actually come back because we enjoyed our stay. Thank you!
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