Nice and clean but overpriced and overrated, its not 4 stars or upscale in any way, the place should be classed as a B&B rather than a hotel, there's no restaurant, no bar, no lounge area, the spa is nothing special but they charge 80€ for 50min!! (no treatment included)
The reception is in a "shop" facing the street beside the entrance of the actual hotel, the hotel is in a old remodeled apartment building, theres two other hotels on other floors but didn't see any reception for those, when first arriving I searched for the reception inside the hotel and walked straight into a connected building that have permanent residents, when finding the reception i was asked to write down my credit card info on a paper and they wanted the city tax paid in cash, upscale??
I travel at work and have +150 hotel nights in a year, this sits at my very top of disappointments, it felt more like Airbnb or a B&B. The high guest rating must be credited an unusually friendly and helpful staff, but that should not be a reason to ignore standard and pricing when giving a rating.
Vertalen