Hotel Royal Bissolati

Nunzia the woman at the desk during the day, was so kind and helpful!! She was great. The biggest complaint we had was the temperature of the room. When we first arrived at the room, it was extremely warm. The air would not kick on and we asked over 4 times about it. The woman in the evening did something and it finally kicked on!! We left our windows open during the day and it didn’t help. And we ended up with mosquitos. Eek!! Also the ceiling in the bathroom was cracking peeling and looked like it had mold!! Room was a little small, but bed was comfortable!! Breakfast was GREAT!!! We loved it!!

Quick and easy checkin. Breakfast was tasty. They had no problem with holding our bags while we left for a couple of hours.

Nice, renovated hotel in a good location. The superior rooms are spacious and nicely furnished. Although I must say that I would have prefered to have door between the bathroom and the rest of the room so I could have more feeling of privacy while Im.. um.. making a delivery 😅 it might be fancy and modern not having a door, but it doesnt scream romantic, ya know? Also - in our room they need to do something about the shower drain, since now the water leaks in the opposite direction and into the bedroom part. Gonna be expensive to renovate if this keeps on happening. But spart from those things, we loved our stay in this hotel. Nice staff, good breakfast, fresh and clean hotel with a good location. Would probably book here again :)

DO NOT BOOK THIS HOtEL!!!! Me and my family got BED BUG Bites in this hotel!! Also terrible breakfast and shower doors too small floods the whole room when showering! When we complained to the front desk manager Amelia she started yelling and insulting us and locked my guest inside of lobby! I am requesting a refund for this stay they ruined my moms 80th birthday and we got 3 rooms for a week! The worst service and worst place to stay unless you like Bed Big Bites HORRIFIC!!

About a ten minute walk from everything basically, this hotel sits in a great Neighbourhood about 100m from the US embassy with plenty going on. About 10 min walk from Termini. Staff are great but not too many of them so run with minimal staff, lovely rooftop bar that was only open to residents, breakfast was good but the hot stuff wasn’t great. Room was a corner one with sort of shower room Suite which was unusual and room was well appointed. Bar is in reception but functional. All in all a great stay and would use again as reasonable enough and location great.

Beautiful boutique hotel. Wonderful breakfast included in stay. Outstanding rooftop patio. Friendly staff. Missed the five star mark with broken AC - awoke in sweat. Requested repair from overnight staff person who didn’t know how to fix. Also the controls for shower, blinds, thermostat were overly complicated and didn’t have any instructions. It would be helpful for guests to have printed instructions for non standard controls.

It was a nice week stay. Great location close to piazza Barberini and villa Borghese and all spots in general. Pharmacy and corner shops are also nearby. Super helpful staff. Cleaning and changing every day. Air conditioning. Not very diverse breakfast but I’m ok with it😉

I was surprised to read the negative reviews about the Royal Bissolati, as our experience was 100% positive. The hotel was large enough to have nice facilities but small enough to have a high level of service. My wife and I appreciated the stylish modern room furnishings. The room was spacious enough, and we had zero issues with noise, as the window trea**ents did their job perfectly. The bathroom was nice and water pressure good. The AC worked well as expected. The lobby is pleasant and airy, and the breakfast area just as hoped. The location of the hotel is excellent, and we walked easily to all sites in the centro. We dined nearby and there is plenty of shopping within a few blocks. We even walked to the hotel from the Termini station, after we saw the interminable taxi line there. We would recommend the Bissolati to anyone seeking a lovely alternative to the larger and more impersonal hotels near the via Veneto. We stayed there in early July.

I booked a stay at Hotel Royal Bissolati for 3 nights from June 22 to June 25. I had booked a Deluxe room with Terrace at EUR 449 per night (EUR 1347 total).The room's AC (room no 309) was not working, so I was shifted to a lower category at the same rate. My request for revision to lower rate as per room category was denied. Thereafter, I requested to check out after 1 nights stay with no extra charges for the other 2 nights as the booked room was not up to the mark and even the replacement room was poor. Initially the receptionist Maria agreed to do so but then after 5 minutes charged by card for all the 3 nights. Then to my absolute shock, she unethically said that the charge was automatic when in fact I saw her process it right in front of my eyes. She blatantly told me that pay full amount and stay in lower category room (room no 306) or you can leave but we won't refund. I am even embarrassed to mention her racial comment that "you people from India are used to heat, why you need AC?". Such mistrea**ent, insult and abuse of customer is shocking to see in today's day and age. I was visiting Italy with my wife for a nice vacation and this is not the way to treat a well paying guest. I have traveled 30+ countries and even stayed in USA and UK for my education, but never come across such unfair and rude trea**ent at any hotel. Even against my polite requests, she kept shouting and many times in Italian which is utterly disrespect. Even in the replacement room, I couldn't sleep till 2am on the first night. I had to wake up at 7am for my booked tour but was unable to sleep. They apparently control the AC from the reception and I requested them multiple times to check the temperature. The front desk guy apparently changed it from 32 C to 22 C but still no change as the room remains boiling hot. Nigh**are of an experience without utter harassment and disregard of customer welfare. I would give them 0 stars if Google reviews had that option. This is by far the worst experience I have ever had and, most importantly, I want other prospective customers to know all this while considering this hotel.