Gastgebruiker
25 april 2024
First I would like to point out that the staff were friendly and the high light to our stay. Yanik, Party Charles, The Doctor and the female Bartender were amazing and very friendly. The wait staff, Montal and a young lady tall light skinned with braids, cannot remember her name at this time, went above and beyond. Moving on from that, this was more like a retirement home getaway and I feel like I’ve aged 10 years since staying there. For an adult only hotel it’s not for all aged adults and if you are between the ages of 20-35 and you are looking for a good time, this is not a place to be. Unless you are looking to fully unplug for people your age and just get sun and all the drinks you can get. It’s not far from the ***** so you are able to find things to do, but you will not find any entertainment at the hotel other than on Monday nights and even that is subpar. The hotel staff are not 24 hours and after 11pm there is only hotel security, but coming in late they don’t seem to ask you any questions and you can just walk in to the hotel. So if you are looking for room service or being able to have a drink in your hotel room after 11pm then this is not the place you want to stay. Moving on to the overall experience I will start with check-in, our flight was delayed which meant we checked much later then expected and upon arrival, checking was rushed and you were told to fill out a pice of paper that was left in your room but was not explained what it was and the print out was faded in some areas so you were unable to read what I was saying. When getting to the room the safe was not working, and when mentioned to the front desk it seemed like an inconvenience for her to call the maintenance team to help fix it. Then there was an issue with our room key. We were given two keys that never seemed to really work, this was brought to the front desk attention a number of time, the would do what with the card but still one of them never worked. The food at the hotel was subpar overall, but that is from my opinion as a person with St.Lucian background. The Lucían breakfast was amazing, but got boring as it was the only thing I could eat that I did not have to change. Breakfast started the same throughout the whole week. We were told to let them know if we had any special requirements for food and as someone that does not eat seafood or pork there was not much I could eat. We asked for chicken sausages for breakfast but was told that they did not have that every time was asked though were requested it. They also did not have a vegetarian option for any meal. That was disappointing and made meal time very difficult, Service was very slow and we often had to ask more them once for our drinks and to get the right order especially at breakfast time. But over all the wait staff were friendly but seemed to be bothered that we needed to make changes to are meal and still got it wrong even though they wrote it down. Montal served one evening for
Vertalen