Clarion Pointe Rhinelander Downtown

Floor in room was extremely dirty. Didnt look dirty but when i went to wipe sometimg off the floor, the cloth was all brown

The room was nice. The Hot tub heater was broke, so it was cold. The pool needed and so did the bathroom tub.

“Fully renovated” - overall we enjoy stay, very clean ,bed was very comfortable and right in downtown makes more easy for restaurants. Highly recommend

Comfortable beds, clean and updated rooms, friendly staff! Thanks for the place to stay!

The breakfast was selection was very slim. Bathroom was tiny

The Claridge Inn is undergoing massive renovation. This facility should NOT be open during these renovations. While the rooms will be nicer when the work is done, the current conditions are deplorable. We were booked for three nights and left after one. There were filled garbage bags littering the halls, plaster dust, pieces of plaster, wallpaper *****s on the floors, and garbage bags and trash in the parking lot. There was no power cord for the TV, and we were wakened at 7:30AM by hammering and a drill in what sounded like next door or the room above. When I went to the front desk to complain, no one was to be found - anywhere. What I did find was a notice there were no working fire alarms or sprinkler systems. No one mentioned this when we checked in. The notice stated "someone" would be walking the halls but if we smelled smoke or saw fire, call 911. It also told us to listen for a foghorn, whistle or other notice. The debris left in the hallways was enough to give us concern about a fire hazard. When we left, we used the elevator which had the wall *****ped and the nasty carpet full of sheet rock dust and pieces. When we tried to get out the door on the first floor, it wouldn’t budge with both of us trying. We finally pulled as hard as we could and it finally popped open, clearly stuck. While they allowed us to check out two days early, they had no issue charging us the full rate for the one disastrous night, that was about 98% more than the experience was worth. I took pictures to show our family and they were shocked and horrified. Do yourself a favor and do not book a room here unless you verify ALL renovations are complete - and then think twice about it.

Very clean and nice rooms.

Room was clean and mini fridge was cold. Wish the heat had been set higher. Staff friendly and pleasant. Breakfast had juice and machine to make waffles. Yogurt would have been nice, with fruit in it.

After a long day on the road it was just ok. The room was outdated and needs new carpet. The staff was pleasant. Looks like I need more characters to post. So the rest of the story... The tub drained slowly, so you stood in a few inches of water, the toilet seat wouldn't stay up, and the bathroom was small with an odd layout and minimal counter space. I give it average rating, but I'm not to picky and I was beat from a long day on the road.