SpringHill Suites Boston Logan Airport Revere Beach

One of the worst hotels so far!!! We had reserved a room with 2 double beds for 4 nights. On arrival they told us that the room was not available and we would have to stay the first night in another room of a different category and then change rooms again the next day. They didn't apologize and charged us twice for the deposit without telling us anything! The breakfast was one of the worst I have ever seen. No choice, lowest quality and very unfriendly staff. When we changed rooms they didn't even apologize and just gave us the key. On the third day the room was simply not cleaned, although we left the room at 08:00 and only came back at 19:00. When I asked for two fresh towels the reception was very arrogant and didn't even care why the room wasn't cleaned. Breakfast is only until 09:00 during the week. At 08:55 everything was already started to be cleared away and the coffee was already finish! In general a hotel absolutely to avoid with very unfriendly and incompetent staff!!!

Had a very warm welcome from all the receptionists, truly amazing service. With a walking distance to the beach view like this, it is definitely a bonus! However if the breakfast service can improve slightly would have been our top notch hotel! (Not rushing us through (before the closing time)😆, coffee/ tea to be provided at lobby 24/7 would be perfect during a cold night back. Anyway would definitely coming back!

Third year in a row staying here.We had a great time and the hotel in in a great location.My only issue was that only one elevator was working!!??A busy hotel on the weekend and it can take quite some time to get to your room or the parking area.After checking in it took our party around 15 minutes to all get to the 3rd floor!I understand these things happen but according to a guest I spoke with ,the elevator issue had been going on for a few days!The staff was friendly, the hotel is very clean and quiet and having a beautiful beach across the street is a huge plus so I do reccomend the hotel but the elevator issue was unfortunately an issue

great location, close to airport, easy, quick, train ride to Boston, across from beach. Spacious lobby with lots of room to gather. Excellent food / fine dining to pizza and subs nearby. Comfortable rooms. Below average breakfast. Friendly, helpful staff.

Fast check in and out, clean facility, conveniently located near train station to get into and out of Boston. Choice of 3 restaurants with excellent choice of food and drink, all moderately priced. Free breakfast bar included with stay with good hot and cold food choices.

It is close to the airport and located nearby the ocean. I enjoyed the breakfast and the view from my room. I will visit again next time.

Das Personal an der Rezeption empfängt den Gast eher desinteressiert und unfreundlich. Ein einzige Mitarbeiterin hatte Kompetenz (trotz fehlender Freundlichkeit), alle anderen haben schlicht keine Lust zu ihrer Arbeit und ignorieren jegliche Anfragen der Gäste („please come back later“). Die Zimmer sind groß und modern eingerichtet. Eine Mankos gibt es bezüglich des Zustands (fehlende Blenden, loser Wasserhahn, fehlende Lampen, etc.). Die Betten und die Dämmung sind gut - daher sind die Nächte weitestgehend ruhig. Die Klimaanlage ist vergleichsweise leise und gut regulierbar. Alles wird von freundlichem Putzpersonal gut gereinigt. Die Aussicht bei Zimmern mit Meerblick ist schön, ansonsten bliickt man auf nahe Nachbarhäuser. Die allgemeine Lage des Hotels ist sehr gut. Die Nähe zum langen, sauberen Badestrand und guten Bars und Restaurants erweckt Urlaubsatmosphäre. Der Flughafen von Boston liegt allerdings sehr nahe - daher gibt es permanent Fluglärm durch anfliegende Flugzeuge. Davon bekommt man allerdings in den Zimmern wenig mit. Es gibt eine schöne Promenade entlang des Strandes mit vielen Foodtrucks und Restaurants. Das inkludierte Frühstück in der Hotellobby ist für amerikanische Verhältnisse halbwegs ok - aber die Verwendung von einzeln eingeschweißtem Besteck (Einwegkunststoff) und Einwegtellern und Pappbechern ist sehr negativ zu bewerten. Es gibt u.A. eine Waffelstation, Eierspeisen, Joghurts (einzeln verpackt), Müsliecke (Tüten), Obst (Äpfel und Bananen) und Kaffeekannen. Das Hotelrestaurant und die Bar mit Terrasse und Meerblick liegen in der großen Lobby und sind sehr zu empfehlen. Sie gehören nicht dem Hotel an, deshalb kann man nichts auf die Zimmerrechnung schreiben. Das Bewirtung hier ist auch sehr kundenfreundlich und schnell. Insgesamt ein gutes, modernes Hotel, wenn man in Boston Strandnähe möchte und einem Flugverkehr nichts ausmacht.

지하철역 나오면 바로 호텔이라 접근성이 좋고 특히 공항이나 시내 모두 가기 편리합니다. 호텔 앞에 비치가 있어 예쁘고요. 무료조식이랑 작은 수영장 포함 가격으로 합리적입니다. 다음에 보스턴에 오면 또 묵을 거 같네요.

前台不熟悉業務，走廊有點吵