Canyon Flats Condos by Barsala

There are few issues 1. We were expecting queen bed but this bed is very small hardly got fit so have to sleep on couch 2. Bath soap is missing 3. Towels in bathroom are not standard size they are small. 4. No extra blankets were available

We could not check in without a zip code. After trying several of their suggestions still couldn’t check in

lukewarm showers, hard beds, parking fees not disclosed,500 pm check in, high deposit for key fobs, should have stay at ****** hotels.

Bathroom and towels were dirty. Parking is on street, IF available, or you park at Circus Circus parking garage. Condo was VERY far from parking, with groceries and luggage. Mattresses were hard, pillows were small and sheet sets didn’t fit mattress properly. Hospitality Manager was absolutely far from hospitable, even though I sent photos of the dirty and unkept bathroom. We left in less than our supposed stay and they did NOT want to reimburse for the other half of the stay saying ******* doesn’t allow refunds and they honor that. This was anything but a relaxing of a stay. Would not recommend or return!

Property was very nice, unfortunately the tenants/visitors are quite messy. The lobby was very clean on the day we arrived and beyond messy the next. The carpets on the hallways were dirty and somewhat smelly. The unit itself was very clean and the property manager was very responsive. It would’ve been nice for the parking fee to be included in the rental fee. We arrived very late and we could not find parking. Other than this, I highly recommend this rental.

The mattresses are extremely hard and the supplies are absolute minimal, too small towels per bathroom and an extremely hard mattress. Two pillows for bedroom. No extras anywhere. The worst part was how cheap the mattress was because you could easily invest a little bit more to get a mattress that you can actually sleep on and it won't hurt your side when you turn to the side. The property was clean although it was huge and there was only one door in and one door out so you had to walk really far to get to your unit. The apartment is definitely set up for renting, however, they should really try to invest a little bit more so that it's not painful to sleep on the mattresses.

Place is nice has all accommodations for a family friendly place , clean and walkable to all the casinos

Power was out for 24 hours and doors were unlocked because of the power I didn’t feel like my things were safe with no lock on door. Under the sheets there was hair ties and used tissue. I feel like I re used the same sheets because they were dirty.

We had a great stay. The rooms were clean & very spacious. Everyone was super helpful with the check in process & check out was super simple. Overall I think it’s a great place especially for larger families. The location is great too with it being a few minutes walk away from downtown Reno. Street parking was easy to find. Overall we my family had a good time here & we would definitely book again!