Albergo Italia

I booked a single room at the Italia. It's in an unprepossing area of Reggio Emilia, and nobody was around when I turned up. I called and ten minutes later somebody let me in. His Italian was very poor, but he tried to communicate that I could have a different room for a couple of hours because somebody was sleeping in my single room. Then I could change. Very little made me feel like any of this was a good idea, and I booked somewhere else. It didn't feel secure, although I didn't get to see either room. Also, the area around the station felt quite dodgy with lots of gangs of youths in the shadows (the police were evidently trying and failing to move them on all afternoon and evening) - to reach the Italia I'd have had to go past them, through the station and 100m through an underpass, then a big carpark. I'm used to dodgy areas but I'm glad I chose to go elsewhere. All this is just my own view, and I didn't see much of the hotel beyond the outside and reception, so others may know more.

Free breakfast has a lot to be desired and even the coffee was undrinkable.

Very clean and comfortable.Bed was perfect.

Noise level was absolutely terrible. There is a middle courtyard with a basketball court, and the windows are paper thin. Kids screamed and played basketball past 10pm. The front desk was unable to do anything about it and said that 10pm is quiet time. I even called Marriott corporate and they said the noise level is allowed until quiet time at 10pm. If you want to hear a basketball bounced continuously, with an echo, along with screaming past 10pm...this is your hotel.

Great place. Clean. Comfortable. Staff was very nice and friendly. Breakfast one of the best Ive had at a free breakfast.

The couch in the room was broken and sagging in the middle, the bedding on the bed was just cry thinsheet like blankets, the bathroon was extrey small, could barely close the door without having to step practically into the shower.

second stay in a row with an issue. last time, there was a distinct pet urine smell in the room. all that was done was to spray some deodorizer. this last time, we had a toilet valve get stuck and flood the bathroom. four calls later, we had the flooded water taken care of and the toilet fixed. I received a somewhat insincere apology email from the hotel, basically saying they will try better next time. I would expect more from a Marriot property.

Great place to stay!! Hot tub and pool area beautiful, great staff.

Our experience was very good. The staff was helpful and pleasant.