Grand Motel Inn and Suites of Reform Al

We got there later than expected and it does state that the latest you can check in is 10 o’clock but when I got there the sign did say open I went into the little lobby. I rang the bell three times, knocked on the door and knocked on the window. The TV was on. Nobody answered, I called the phone number on the window no answer. I called the phone number on their website no answer. Finally a guy came out from a room and he helped me. He was very nice. The room did have a smell that did not go away for the three days we were there, the ceiling has some water spots, there was spiderwebs on the windows and lights inside. The bathtub had a green ring around the tub. Shower pressure was awesome but the shower head was very low the bed was comfortable sheets and towels were clean. The cleaning lady came and offered new towels and more toilet paper the second day we were there. You do have to ask for an iron. The lady I spoke with, was very nice. Everybody was very pleasant.

It was very dirty. We had to wait an hour after the check in time to actually check in because staff had not even started cleaning our room. When she did start cleaning the room a gentleman smoking a black & mild cigar walks into our room and I guess just helped her clean. Just a weird experience overall.

Booked a room with king bed, only received a queen. Room was bery VERY small. You can definitely tell these rooms are being redine from the property previously being a storage buolding property. You can tell they are eirking in improving but they have a looooong way to go.

Best bed!!!!! Slept soundly after exhausting business days! Basic hotel but best care during my stay!! Have been back and will return!

Many of the people at this motel were very noisy , very rude people in the area . Lady in the office was very friendly and did a good job . Motel needs work , quite shabby , but inexpensive . Overall , I would stay again .

The motel look like it had been remodeled. Ok cool. I had something come up so I called to see if could cancel but I couldn’t according to the owner, so cool, I arrived real late. I take my kids in the room and within 5 minutes I had to kill a big roach, not water bug, then a baby roach. The water was leaking from the toilet. I couldn’t cancel the room because it had been less than 24 hrs. When I get there, they has cancel on my paperwork and had given my room up and only had a double left and charged me an extra $27 to get that room!! Please if you can stay with relatives, just do that and give them what you would’ve paid to stay here.

Great. Took care of me. Best sleep I’ve had!

Affordable, convenient for my need

Quite stay,clean environment,very professional service