Les Lofts St-Vallier - PAR les Lofts Vieux Québec

Apartment was clean, reasonable location. Apartment was under-provisioned. No toilet paper,only two tiny bottles of shampoo for a family of four. Also would be nice to have common items like cooking oil, spices, coffee or tea. Some of the renovation choices are, at best, questionable. At worst a bit of a hazard , such as the flooring in attached picture. Or the pallet beds that are right at shin bruising level

I didn't get to stay in this hotel. I'm sure it is lovely but I am very upset with their cancellation policy. I was meeting a friend who lives in the UK. She let me know after the 7 day period to cancel that she had badly hurt her back and could not travel. I considered going myself but I decided to stay home. I cancelled with them and they said I could not get any refund even though they likely could book it out again (they had 5 days notice). So I had to lose $555. However the worse thing is and beware. They claimed that they didn't get my cancellation and charged me an additional $300 because they didn't get the cancellation. How is that even legal! I paid for the room, they have no additional work for the room they have payment for, but because they didn't see the cancellation they can charge more? Even if I have a chance to travel there again, I would not ever use this group of hotels. I have been promised my $300 back, but I am disgusted that they are so rigid, that I wasted 30 minutes trying to get them to fix the additional $300 and that they can charge you more again! They have very strict rules about who can stay once you've booked, so I couldn't even ask anyone else if they wanted a three day vacation there.

Superbe endroit (bien rénové). Propre et bien équipé (cuisine et salle de bain). Beaucoup de fenêtres et bien éclairé. Stationnement à proximité. Facile d'accès et facile à identifier. Localisation agreablement situé à 15min de marche du Capitol