From the moment we arrived our trip wasn't good, the room was dirty on the tables and there weren't simple bathrooms items like toilet brushes etc. The rooms coffee machine and mini bar also did not work upon arrival. On the second day when we had breakfast, we got asked what drinks we would like, once we ordered the woman gave us a dirty look and then our drinks just didn't arrive (very poor service). The second night we tried to shake off the bad start but then we had a very below average meal at the tapas restaurant, service very slow and once the food arrived it was nothing like youd expect tapas to be. The next day we had lunch and once again the service was terrible, we never even received water for the table and we had to annoy the workers just to get cutlery for our table. On top of all this, there were multiple times we didn't want to use any of the restaurants because of the poor standard and the bad service/hospitalility we chose to go for pizza, but there was multiple occasions we went and there was literally no pizza left, even after going back for a second look. And on the last day (today) when we checked out, noone seemed even bothered about how our stay was and when we asked about transport they just told us to ask the belhop, they wouldn't let our Uber come through the gate to pick us up and they also wouldn't drive us up to the front gate to be picked up by our Uber. We both work in hospitality and this stay we very below average across the board.
Vertalen