Hotel Duo

Alles geweldig. verwachtingen overtroffen. Goede locatie, zeer schone kamers en zeer goed ontbijt.

De locatie van het hotel is erg goed, net bij de ingang van de metro, en de omgeving is ook erg goed, vooral vanwege de goede prijs.

Echt strategisch in de buurt van de metro, het is jammer dat je moet betalen om de auto op de parkeerplaats van de structuur te parkeren, als ik een klant ben, is het niet juist dat ik voor de parkeerplaats betaal, maar als ik de parkeerplaats gebruik zonder te slapen begrijp ik het. De kussens, maar zoals in de hele republiek dat zijn wolken, zodra je je hoofd neerlegt, merk je dat je vastzit aan de matras, ik vroeg om het te veranderen, maar toen ik vroeg, antwoordden ze dat er niet langer het geschikte personeel was. . Laat me in ieder geval een kussen in de kast vinden zodat de klant kan kiezen. Zeer hoffelijk lobbypersoneel, ik begrijp niet waarom 2 tuinmannen betalen dat in 2021 nog steeds de bladeren met de hand verzamelen van overal op de parkeerplaats.

Average hotel. Arrived very late from a delayed flight and left very early. This is my fourth stay in Prague in other hotels. Wouldn’t recommend this hotel if you would like to explore the city or spending a night to catch your next flight as it’s definitely out of the main city center and manly in more rural area of Prague. No nearby bakery or grocery store. So you locked to get what hotel offers. It seems the hotel is very popular with tourist groups. The check in staffs were very friendly although we arrived at 3am. The hotel is clean but nothing special about the hotel itself .

This is about the 12th time I have stayed at duo, it's in an ideal location for me. The only criticism I have regarding the hotel is the pool and some of the leisure facilities that have been closed for the last 4years, I was told for renovation.

Good service

Great service... Nice attendants. Called me a ride to airport quick And I'm out ..

Hotel is very nice, however there are a few points worth to mention: * Concierge. Overall great experience, however one of the concierge team members (lady) had a Ukrainian flag on her name tag, which supposedly should mean that she should speak Ukrainian, when we started to speak Ukrainian, she was replying in russian! We do not want to be communicated in russian language, we did not pay to stay at the hotel to hear Russian when we did not ask for it! Very upsetting that you hire people without a knowledge and just put random flags instead of them speaking the language. *** Please explain to the staff that it is important to reply in the language in which customer is communicating or at least in English. Thank you 🙏🏻 * Service during the breakfast and housekeeping. All the kitchen, service and housekeeping teams were super friendly, very nice 👍🏻👍🏻👍🏻 Special thanks to Roxolana & Halyna Pashinska for their incredible personal touch. * Hotel Room The room was clean, however had this horrible smell from the bathroom canalization. Each time we had to open the windows to be able to stay in the room. We were a bit busy and didn’t have time to deal with the room changes, however please do something about it. It is very very bad. * Food. Food is great, however we stayed since July 23d until August 6th and we could not eat the breakfast anymore, it is not changing at all 😅. If we knew we would book the rooms without breakfast and eat elsewhere. Water. There was no water in the room, which is a bit different from other hotels we stayed at. I hope this comments will help you to improve the experience of your guests.

Avoid this hotel not worth poor location and rooms, staff very unfriendly. Never go there again.