Fortune Old Town Boutique Hotel

Overall we were not happy but it does have great points too,i will break it down. Pros: Friendly staff, good location, lovely room, tasty breakfast. Cons: Staff (including reception) have zero English, even using Google translate didn't help, except a chef who was helpful to us on the 1st morning (she seems to be the only member of staff with English), but could never locate her after that, she had said she would help us book our airport taxi as the clocks went forward at 2 am & we wanted a 3 am pick up, tricky when 2 am becomes 3 am & the language barrier so we were delighted to have her help, when we tried to confirm the booking the night before we left, we were once again struck with a zero english reception guy, who had to ask for the aid of a passerby to help, when he rang the chef it turned out she had forgotten to book us a cab, ok these things happen, we were also asked on our 1st morning of a 4-night stay if we needed our room cleaned that morning, we said no it was fine, but it was never offered again or cleaned while we were out for the duration of our stay, cleaning staff did come daily,leave fresh supplies but never made the bed or attempted to clean the room/bathroom even though it obviously needed hoovering / mopping etc, we were given a lovely room but the cons outweighed the pros,would i return - No

This is a fantastic aparthotel, large rooms that are well appointed, everything absolutely spotless and quiet, well situated a short walk from the main square. The owners and hosts are exceptionally professional and friendly, and serve a wonderful breakfast in an attractive setting. Thank you for a lovely visit to Pozan which I and my group of friends enjoyed very much.

The staff from front desk security to cleaning and reception / breakfast staff, were the epitome of helpful and courteous, throughout. We stayed for seven nights (Saturday to Saturday) and love every single night. The room was spacious and comfortable, featuring temperature control. This was handy because it snowed throughout our stay. Therefore, we could adjust up the heating when returning from a snow laden day out. Wonderful power shower and soft fluffy towels. Well equipped kitchenette, allowing you to make your own hot beverage and cook simple meals in the microwave. My partner was thrilled that toiletries were provided and replenished daily. This is an added bonus that is not standard in an apar**ent. Bottles of still and sparkling mineral water were replenished daily, at no extra charge. There is a tranquil courtyard that would be ideal in the springtime for socialising. Special mention to the lady who hosts and prepares breakfast with good spirit and cordiality, despite language differences. The fresh food that she prepared was tasty, well cooked and well presented. She didn't hesitate to order taxis and arrange for luggage to be stored on departure day for a late evening flight.

Superb, very quiet place close to everything

Superb place in very beautiful old building, renovated with style and in great location. Deliciuous breakfast!

Great hotel, great location. Really comfortable, and a great place to unwind after the day.

Everything was very clean. The room was large and lovely. Breakfast was very nice. The location was very convenient to the old town center. Lots of restaurants and shopping within easy walking distance. There are stairs, but no elevator.

The staff were so helpful with everything. Breakfast was yummy and the rooms were spotless. We will definitely stay again. The nicest people work in this hotel.