Gastgebruiker
30 juni 2023
Beware. Your reservation is not a reservation. We were travelling to Ontario from western Canada. We made a reservation at Trillium many months prior to our June visit. In April, I received a call from Cyndy saying that we needed to change our reservation because a large group wanted the entire resort for the dates we had reserved. She said that we would receive a complementary bottle of wine for the inconvenience. I did change the date and rearranged our entire schedule but, in the end, I had a really bad taste in my mouth for being unceremoniously “bumped” so I cancelled. When we are back in the area I definitely will not stay at Trillium and have told everyone I know about our experience. Unbelievable.
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