Casa Ateneu

Zeer vriendelijk en gastvrij personeel en met hygiëne. Het was niet de eerste keer dat we op deze plek verbleven en het zal zeker niet de laatste zijn. Uitstekend ontbijtconcept..Een goede zaak voor iedereen die deel ui**aakt van dit team.

De kamer zat vol met insecten (termieten), we belden de aandacht en ze veranderden de kamer. De volgende dag keerden we terug naar dezelfde kamer (omdat het de bedoeling was dat het ontsmet was, maar dat was het niet). Na deze aflevering, vanwege het feit dat ze de volgende dag niet correct te werk gingen met betrekking tot het schoonmaken van de kamer, waren er nog steeds veel termieten, dus waren we genoodzaakt om opnieuw van kamer te veranderen... we concludeerden dat dit etablis*****t niet voldoet aan de goede hygiëneprocedures…. We raden deze accommodatie aan niemand aan, tenzij iemand graag tussen insecten slaapt…

Greatest experience ever. Spacious rooms (20 ft ceilings!), clean, comfortable, right in the city center. And the staff is the best. Kudos to Nuno for showing up at 11pm to help me solve a problem. 5 stars service, truly. Highly recommended.

Good value, great location great staff and a clean room

Everything was perfect at Casa do Mercado, except that we booked a room at Casa Ateneu.

The property was OK. The staff was very nice and always tried to help. But the room was smelling like mold!! We’ve let the windows open the whole time, so the room wasn’t smelling like mold after, but the bathroom didn’t had a window, so it always smelled like mold. Due to the open windows it was very loud. If you want a good sleep, I don’t recommend you this property, even if the windows were closed, it was too loud and noisy. We asked if it was possible to get gluten-free breakfast for one of our friends and if it’s possible to leave out everything with pork from the breakfast basket, they told us that it was possible. The first day we got a box with cheese and pork mixed in one and a pack of gluten free bread. The next day, after we told them again that we asked for pork free meals the left out the pork-ham. The third day it was again everything with pork AND no gluten-free bread anymore…. at the end we asked them to give us back the money for the breakfast because we couldn’t eat anything at all. The breakfast at all wasn’t good anyways.

Great hotel within walking distance of everything you want to see.

We travel a lot , this is the best ever. Easy access , Very good service. Very good location ,good breakfast. I recommend . Thank you!

Extremely responsive and helpful management. Wonderful fresh breakfast delivered daily in a basket. Only blocks away from the best restaurants in Ponta Delgada.