Invicta Hotel

Great location, morning sunrise superb

I am amazed that the reviews are so good for this place. I stayed for a business trip during freshers week so most hotels were fully booked leading me to book here. The reviews were good so felt comfortable that it would be satisfactory for 1 night. How wrong could I be. From the outside it looks like a modern contemporary building - from the inside it’s about as opposite as physically possible. The decor is like something out of faulty towers, you are handed a big bulky key to lug around that you aren’t allowed to take with you from the premises, both stagf that I interacted with on check in/out were incredibly rude and patronising, the only word to describe the room is abysmal. The door opened into a bedside table, the shower didn’t work, the room was smaller than a cupboard, the decor was from 1950, the door physically didn’t shut and did not have a handle so had to try and wedge my nails into the wood to pull it shut, I refused to eat in the restaurant due to my disappointment with the rest of my experience so cannot comment on the food, I was so dissatisfied that I tried booking into somewhere else but to no avail. I am honestly staggered that the reviews are so good for this hotel I can only think that the other reviewers are comparing it to a tent in a field, but even then I think I would pick the tent. Avoid at all costs.

An absolutely beautiful hotel. Fantastic friendly staff. Spotless room. Superb breakfast. On arrival greeted by the owner, who brims with obvious passion for the hotel. Nice easy check in and we were able to park our car in the hotel car park, (much cheaper and safer than parking it on the road). Will definitely rebook the next time I’m in Plymouth