Royal Hideaway Playacar – Adults Only
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Royal Hideaway Playacar – Adults Only
Desarrollo, P.º Xaman - Ha Calle, Playacar, 77710 Playa del, 77710 Playa del Carmen, Quintana Roo, Mexico
Op kaart weergeven
With a stay at Royal Hideaway Playacar All Inclusive - Adults only in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Quinta Avenida. This luxury hotel is 1.7 mi (2.7 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xplor Theme Park.Meer weergeven
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4.2/5Zeer goed·Hygiëne: 4.2
Alle 100 beoordelingen
Voorzieningen
GolfbaanBuitenzwembadExclusief strandgedeelteBeachvolleybalDuikenSnorkelenSpaMassageruimteFitnessruimteOpenbare parkeergelegenheidGratis
Alle voorzieningen
Omgeving
Bezienswaardigheid: playacar
(230m)
Bezienswaardigheid: Hard Rock Campo de Golf
(410m)
Bezienswaardigheid: Playacar Golf Club
(520m)
Kaart
Kamers
Beoordelingen van gasten
Trending vragen
Beleid
Voorzieningen
1
Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Jacuzzi
In-room Wi-Fi
Beschikbaarheid controleren
2
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Jacuzzi
In-room Wi-Fi
Beschikbaarheid controleren
1
Royal Casita Room
1 King bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Jacuzzi
In-room Wi-Fi
Beschikbaarheid controleren
5
Luxury Royal king Room with View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Beschikbaarheid controleren
2
Luxury Relax Pool king Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Beschikbaarheid controleren
1
Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Jacuzzi
In-room Wi-Fi
Beschikbaarheid controleren
3
Luxury Royal Room with View
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Entrance
Private Toilet
Mosquito Net
Shade Curtain
Beschikbaarheid controleren
2
Luxury Relax Pool Room
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Entrance
Private Toilet
Mosquito Net
Shade Curtain
Beschikbaarheid controleren
6
Luxury Sunrise king Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Beschikbaarheid controleren
2
Luxury Room
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Entrance
Private Toilet
Mosquito Net
Jacuzzi
Beschikbaarheid controleren
1
Luxury Sunrise Room
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Jacuzzi
In-room Wi-Fi
Beschikbaarheid controleren
6
Luxury king Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Electric Fan
Beschikbaarheid controleren
Kamertypes verbergen
Beoordelingen van gasten(100)
4,2/5
Zeer goed
Geverifieerde beoordelingen- Hygiëne4,2
- Voorzieningen4,2
- Locatie4,2
- Service4,2
Jennifer
15 februari 2024
Stayed Feb3-10 2024 - I have never written a review before, and feel compelled to do so. I feel so badly for those who had a negative experience, because ours was nothing but amazing. From the food to the beach to the staff to the surrounding area - this was a five-star experience.
We stayed in room 2723, which was perfectly placed (not an ocean view). The food exceeded my expectations day after day (tip: you can order as much as you want from the menu - AND the chefs at each restaurant are generally willing to make you something off the menu should you not find what you're looking for). The location was brilliant - you could walk 45 minutes along the beach in one direction and 20 minutes the other way and then you hit Playa del Carmen. The service was top notch.
We loved the size of the resort - it only had 200 rooms, so it was small enough for easy walking but large enough to have all the amenities.
The only criticism I would have was the amount of time it took to check in.
Suggestions:
1) you can book your dinner reservations up to a week prior to your arrival. If you're specific with which restaurant you want each day and the time you'd prefer, you will be set for your week!
2) if you're interested in any of the "popular activities" during the day (like Tequila tasting or sushi making classes), sign up for them immediately at the towel hut.
I have never wanted to go back to a resort for a second visit, but we'll definitely be heading back to this one!
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David
14 februari 2024
No concierge as advertised, toilets didn’t work, power to our building kept going out, not enough beach chairs or pool chairs, no spa credits as advertised.
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Julia
1 februari 2024
This resort was exactly what I was looking for this winter: beautiful property, great service, quiet and elegant. I had heard about Royal Hideaway years ago from friends and the place was everything I had been told by friends who stayed here before. We were particularly impressed with the food -- all the restaurants were amazing! (and I come from a big Northeastern city renowned for its restaurants). My one tip -- we made reservations before we arrived so no issues with that. True -- no loud discos, etc, but I consider that a plus! The place was truly "all-inclusive" in the best sense or the word.
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Henry William
19 januari 2024
We loved the Royal Hideaway Playacar! Great food, excellent and friendly staff who went out of their way to make our stay even better, lovely quiet location - it is a "hideaway" indeed! We particularly enjoyed having a very extensive menu of Mexican food, including several dishes we have never seen in any of our more than 20 visits to various parts of Mexico! Mochas Gracias to all the staff and managers!
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Jacob
14 januari 2024
I don't want to be negative at all but, want to be transparent for other travelers weighing their options. This stay was not the 4 star resort experience I was expecting when I signed up for the place - food was.. okay, AC kind of worked, in room fridge was a touch colder than warm at best. That being said, the staff was, for the most part, very friendly and willing to help out with whatever we needed.
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Olivier
9 januari 2024
Dinner experience is outstanding. Quality of food is very good (for an all inclusive reaort thia is really outstanding). Service could be better (specially at lunch time or breakfast). It seems that there are a lot of new people and high standards training seems to be missing. This is unfortunate because this can attract negative vibes to the dining experience. Other than that it is a pretty good resort. My recomendation will be to increase communication between different teams. If you ask something to a staff member that cannot directly be handled by him the message will very likely not be transmited to the right person and whatever was requested will not be done (no follow up neither).
This was the case when requested 4 times to the reception desk, housekeeping, maintenance staff, and one waiter at the restaurant if they could deliver the ******* VIP amenity to the sexond room we booked. They never delivered the sparkling wine bottle.
Also same category rooms can be different. We had to change room the second day (first 2516 is really dark with no view, second room was the same but much better view and light located on the first floor).
Overall it is a great experience and all staff is really friendly. We will probably come back next year, hoping that extensive training is provided to the new staff members.
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Rose
3 januari 2024
Outdated but clean and beautiful. Staff was great. Entertainment activities were great. Tristan from the Entertainment team helped us a lot. He was amazing! Yunoel and Viri were amazing! Their games were fun. The restaurants were nice although not every dish we had was good. You need to make reservations for dinner well ahead of time. Our concierge, Stephanie, helped us with that. The NYE special and NY buffet were delicious. All servers were amazing! We were helped by Eduardo for poolside and beach food and drinks. He was nice, friendly, and always willing to help! All our other servers were polite and welcoming! Our experience at the RH was good because of the staff and their activities!
The area is clean. The beach is beautiful. It does get busy though so going early is better to ensure you get a spot by the poolside. Shopping area right across the hotel. It’s a cute little subdivision area.
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Mark
30 december 2023
The property was amazing, the food was incredible, the staff was excellent. The only issue I had was we paid more money ($100 per night) for what we thought was an upgraded room with a better view. My parents saved $700 overall by getting the base room and their room and location was better than ours. We were on the ground floor staring at a bush. My recommendation to anyone booking a room is to not pay the extra charges and fees for the Royal view room. It certainly was not any better than my parents.
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James
28 december 2023
Stayed 6 nights. This place is clean, quiet, and met expectations.
Pros: The beach was beautiful. The service and drinks were top-notch. The dive shop nearby was fantastic—I ended up doing four dives with them. The food was great and had plenty of variety.
Opportunities: pool and hot tub hours were slightly limited (ending around 9pm). The excursions I booked through the concierge were just alright, nothing too special. While the facilities are clean, they are starting to show their age a bit.
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Accommodatiebeleid
In- en uitchecktijden
Inchecken: na 15:00
Uitchecktijd: vóór 12:00
Openingstijden van de receptie: 24/7
Beleid m.b.t. kinderen
Kinderen kunnen niet in dit hotel verblijven.
Wiegjes en extra bedden
Het beleid met betrekking tot extra bedden en wiegjes kan per kamertype verschillen. Raadpleeg de details van het kamertype voor meer informatie.
Ontbijt
SoortContinental
| Leeftijd | Kosten |
|---|---|
Volwassene | Contactgegevens hotel |
De kosten voor een extra ontbijt zijn niet inbegrepen bij het totaal en moeten ter plaatse bij de accommodatie worden voldaan.
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Beschrijving accommodatie
- Geopend:1998
- Aantal kamers:40
With a stay at Royal Hideaway Playacar All Inclusive - Adults only in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Quinta Avenida. This luxury hotel is 1.7 mi (2.7 km) from Playa del Carmen Main Beach and 4.8 mi (7.8 km) from Xplor Theme Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Spanish cuisine at Ventanas, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature bathrobes and slippers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Spanish cuisine at Ventanas, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature bathrobes and slippers.
Voorzieningen
Populairste zakelijke voorzieningen
Golfbaan
Buitenzwembad
Exclusief strandgedeelte
Beachvolleybal
Duiken
Snorkelen
SpaToeslag
Massageruimte
Fitnessruimte
Openbare parkeergelegenheidGratis
Ophalen bij de luchthavenToeslag
Bar
Basketbalveld
Tennisbaan
Biljartkamer
Tafeltennisruimte
Restaurant
VergaderruimteToeslag
Multifunctionele ruimte
24-uursreceptie
Wifi in openbare ruimtesGratis
Buitenzwembad
Exclusief strandgedeelte
Spa
Bar
Biljartkamer
Restaurant
Multifunctionele ruimte
Restaurant
Restaurant
Geen aanvullende informatie beschikbaar
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