i have stayed at the hotel many times, my go to hotel ! I had a problem with the air conditioning and loud music in room 231 ( I’m a musician normally don’t bother me ) This room is next to the road The room is very big and has a very big balcony but in the older building. After the first night I ask to be moved, the lady at the desk said No,!! I’ll have a repairman look at the air conditioning The repairman came 3 times in 2 days ( not to mention loud bass until 2: 30/3 in the morning ) So I booked another hotel
But Mint ( nicest lady you will ever meet )came to my room and offered to move me to around room,, even an upgrade but I had already booked another hotel. She was super apologetic, apologized for the lady at the front desk and offered me a voucher for my remaining stay.! Incredibly nice lady . I was sad I was leaving Because of Mint, I will highly recommend this hotel and will definitely be staying again !!! Just book the pool view room 😊 very good hotel !!
Vertalen