Riversuites at the Battery

very very spacious room, nice people, nice breakfast, wonderful view and river walk, recommend to families!

I'm a bit frustrated. I stayed for two nights, and when I came back to the room around 5:00 PM on the second day, I found that housekeeping hadn't been done at all. I tried to call the front desk to ask for some water, but the phone in the room was broken. So I went downstairs to the front desk in person. They only gave me two small bottles—just 296ml each—even though on the check-in day, there were at least five bottles of the same size in the room. When I asked for more, they refused. The service attitude was also pretty underwhelming. The next day, we had to wait another fifteen minutes at the restaurant just to get our breakfast served. Overall, the service at this hotel is really poor – they really need to show more enthusiasm. (And on top of that, they even forgot to clean our room!)

The heating did not work but i like the room, very hygiene. I did a comfortable shower!

Happy Spacious Choices of bgast not too bad

房間很大，雙層套房工業風，非常滿意！

Large apartment style rooms. Parking was easy and free, a real amenity in this neighborhood. They have a free breakfast but pretty limited, overall would return and would recommend!

The first room I was given was not cleaned properly. There were hairs in the bathroom and water spots on the counters, mirrors, and sinks in both the bathroom and kitchenette area. There were also dirty utensils in the sink. When I brought this to the attention of the staff, they made arrangements for me to have an upgraded room at no additional charge. Vanessa, the front desk clerk, took me around to available rooms on the same floor. Each of the additional rooms also had issues with cleanliness and maintenance issues. Lots of dinged up walls and marks in finishes for a building that supposedly is so newly renovated; also, the towel bars all seemed to be loose or coming off the walls plus one shower door was leaking. There were other issues like apparent shoddy workmanship in the placement of light switches and outlets. I settled on a loft room with a view but still had issues. Very low water pressure in shower, coffee maker didn't work, the thermostat had no usage instructions, and the selection of TV viewing options was also less than satisfying. The coffee maker was replaced but despite bringing the water pressure to staffs attention it was never addressed during my stay. I was in town for only two nights, so I made the best of it. The grab and go options provided for breakfast was lacking. I do want to mention that the staff were pleasant and accommodating but the facility felt unfinished like the remodel had been rushed with several noticeable flaws in the rooms.