Cumeja Beach Club & Hotel

We boekten 11 nachten, moesten helaas alles vooruit betalen. Na 5 dagen zijn we verhuisd naar een ander hotel in Cecina, het ging gewoon niet meer! Het hotel had elke dag trouwfeesten met livemuziek, direct onder ons balkon, elke dag, vaak twee keer per dag, hel! Van rust was geen sprake. Geërgerd en moe zochten we een gesprek met de directeur. De geweldige manager, wat ze op geen enkele manier is, ze is brutaal en arrogant, liet ons een hele dag wachten op onze klacht. Het personeel verzekerde ons dat ze om 09.00 uur zou komen en voor ons zou zorgen. De manager liet ons toen nog 45 minuten wachten, en toen barstte mijn halsband. Ze kwam uit haar stoel naar voren en wilde ons een soortgelijke kamer geven met uitzicht op de prachtige tuin. De tuin is echt de grote parkeerplaats van het hotel? Ze verhief haar stem, waar andere gasten bij waren, ik ook, en ik stond erop dat ik het enorme resterende bedrag van de ongebruikte dagen zou vergoeden. Mooi, zei ze niet mogelijk, we zouden een voucher krijgen voor het resterende bedrag. 10 paarden brengen me niet meer naar dit hotel, nee bedankt. Je moet het eerst met de baas verduidelijken. Dus ging ik naar de kamer, gaf de beoordeling, die ze oneerlijk en niet geweldig vond, je moet tenslotte geluidsoverlast verwachten bij het boeken van een strandclub. Ik weet niet precies wat deze vrouw rookt, maar ze zou eigenlijk minder moeten roken. Dan de volgende hamer. We zouden het geld alleen terugkrijgen als ik de negatieve review zou verwijderen! Ze wilde ons geen rekening of afschrift geven, dus verlieten we woedend het hotel, we wachten nog steeds op een terugbetaling tot nu toe! De manager heeft me nu een stomme e-mail geschreven, het is zijn eigen schuld, er zou geen geld meer zijn. Jongens, ga nooit naar dit waardeloze en dure hotel, tenzij je van feestjes houdt waarvoor je niet bent uitgenodigd. Het strand is geweldig, maar helaas is dat het zowat. Het ontbijt een ramp, een koffiezetapparaat gevuld met koffie-extract, liever niets drinken, dus deze bouillon erin gooien, en dit in Italië... Ook het fitnesscentrum is een ramp, geen handdoeken aanwezig, alle apparatuur is stuk. Het laadstation was altijd bezet, helaas door een persoon die in een benzineauto rijdt. Groetjes, Claudio

Zeer kleine kamers, slechts enkele met een balkon met uitzicht op de parkeerplaats, veel schade in de kamers, onvoldoende schoonmaak, eten erg duur en kleine porties, personeel zeer onvriendelijk, whirlpool niet bruikbaar (vies of defect)

Was very quiet on arrival but the evenings and weekends were busy with weddings etc happening next door. Arrived just before the season fully opened , so plenty of sun beds around pool and restaurant was quiet. Food was very good but expensive. Breakfast mediocre, staff brilliant. Well trained, helpful most spoke English. Housekeeping staff are fantastic, room was spotless as were communal areas. If you are looking for a beach/pool holiday this is resort for you. Geared towards younger people and children. Personally did not appreciate the loud music that was played every day around the pool area and could be heard in the room, particularly when next door started playing theirs/ and or event had started then just subjected to "noise" with competing music. Very little to do locally and you will need a car. However later in the season this could change as restaurants and bars open. Overall, I loved this place and would return but ask for a room away from the pool/Beach and stay for a weekend rather than a week.

Spent one night here when driving from Fiumincino to Sorrento. Beautiful location on the beach. Room was clean and wr had nothing to complain about. There was a small gym downstairs. Friendly service, convenient parking in the fron yard. Delicious breakfast! The only con was that there was nothing much outside the hotel - the local restaurants weren't open (maybe because the season was over?)

If you do not book directly it is a charge of €40 to use beach loungers, if you are lucky to get a spot. The resturant has only 2x meat and one vegaterian option for a menu thats is over 10 pages across the 2x resturants. The main resturant food was very bland. Check out is at 10:30 and you have to haggle to use the pool for a couple of hours despite checkin being 1500. They just need to make a few options to be perfect

Overall a great family vacation at the resort. Relaxing resort, clean & comfortable rooms, great service by the staff, fair prices and warm hospitality. The only thing I would recommend to improve is the lunch menu and the way it is served (paper boxing).

This hotel looks beautiful in the pictures but the pictures and information provided about the hotel do not accurately reflect our experience. We booked a Double Delux (Stile) Room with balcony/terrace and sea view. On entering the room everything was as per the hotel pictures. However the balcony was tiny, with hardly enough room for 2 people to stand and no furniture. All the hotel pictures show reasonable size balconies with furniture. Also be warned, although there is a sea view, you are not directly in front of the sea but looking over buildings with the sea behind. We were informed that we could upgrade to a room with a terrace at an extra cost of 17 euros per night. After a bit of an argument we were “upgraded “ to a room with a larger balcony and furniture for no additional cost. We were informed that there were only 2 rooms in the hotel that had this larger balcony which we believe the hotel calls a terrace. However despite what we were told, this was not an upgrade. It was still a Double Delux (Stile) Room, it just had a larger balcony and was as shown on their website for this type of room. The only possible upgrades would have been to a Spa Suite or a Family Suite. The food options were limited and the Beach Bar was closed. The restaurant has a very limited menu, there was no room service and nowhere else to eat within walking distance. Breakfast was poor and by far the worst of all the hotels we stayed in during our road trip around Italy. Even though we stayed on a Wednesday night there was a wedding reception going on during the day. We could hear the music from our room, but as the weather was not good the wedding party was in another building. We accepted the noise, having been pre-warned from reading other reviews and did not find it to be so loud that it disturbed us. However about 9 that evening the wedding party moved into a room directly below us. We could hear the extremely loud music and the DJ as if we were in the same room! After about 90 minutes I went to reception and was told that they would ask the DJ to turn down the music. However we did not want to ruin a wedding! This hotel does not care about their guests that are there on holiday to relax and have nothing to do with the events. We were informed by the manager that she had upgraded us for free (not true) and that in Italy they had a licence to play loud music until 1.30 in the morning. She also said that their website makes it perfectly clear that the hotel was an events hotel and these events can take place every day of the week during summer. On checking their website it states “Perfect location for summer events and parties, the part used for celebrating special occasions is positioned in such a way as not to interfere with the guests of the hotel.” Be warned this is not true and do not book this hotel if you want a peaceful, restful holiday. Also be aware that if you do have a problem you are unlikely to be treated courteously and with respect by

The hotel is beautiful and the facilities and food are excellent, but the air conditioning in the room did not cool and we could not use the safety box because it had no batteries.

Beautiful atmosphere, friendly staff, clean and cozy hotel at the beach of the sea.