Tru by Hilton Phoenix Glendale Westgate

房間不隔音 工作人員服務態度超好 但是隔壁一個男的凌晨兩三點還在打電話 聲音好大 每個單詞都聽的清清楚楚 一直打一直打一直説話 跟前台説了 變成小聲打電話 然後早上5、6點繼續打 聲音大到直接吵醒我們兩個人

Nice, newer hotel with very compact rooms. No microwave in the rooms. Room darkening shade was great, as was the small nightlight in the bathroom. Breakfast was a disappointment - super hard eggs and weird sausage - I've never seen breakfast yogurt come out of a machine??? They did have cereals, breads and juices plus a pancake maker. No fresh fruit? Coffee is available all the time. Staff was very friendly.

It was perfect for what we needed for spring training. Great location with lots of things to do in the area. The staff were super helpful and friendly. We really enjoyed our stay.

I thoroughly enjoyed staying at this hotel. It was my first time at a Tru by Hilton hotel and I was genuinely surprised at how nice it was for the price I paid at the time. Extremely great customer service, clean room, and good amenities. Beautiful view of the State Farm Stadium, many shops within walking distance, many restaurants and food within walking distance. Tesla Superchargers nearby created convenience for myself. Overall just a great experience.

Check in was super speedy and love the little baseball “Spring Training” welcome gift bag-a wonderful touch. Thank you!

It’s a very minimalist hotel. Trendy. We liked it just fine. Nice staff. I was kind of bummed there were no cups in the room, and not much space (flat surfaces) to put my stuff

After a long day, I tried to check in to this hotel at 10pm. When I arrived I was told that my room had a mechanical issue and that I was being moved to another hotel. When I asked why I was not made aware of this before now, they apoligized. I had to go down the street to a Hampton inn to check into a room. For the two days I was there, I had to listen to the person above me late night and early morning sound like they were running on a treadmill. It was an awful experience. Will rethink Hilton for future stays.

Staff was amazing, juan I believe his name was? Outstanding hospitality & overall good man. Will be back - Ruben

Excellent customer service, clean rooms, super comfy beds with extra pillows and it was the best girls night we could have asked for!