Villa Marina

This villa was one that I was excited to stay at on Gili Air. When we arrived we were hot, sunburnt and just wanted to cool down. We rang "the magic bell" twice before I had to call the manager of the property. We then waited an extra 10 minutes. We booked through *********** and we had to pay at the property, which was fine, but if you pay by card there is a 3% surcharge as they don't let you pay online through ***********. We got into the room and it was nice. It did look like the photos! Then we started finding problems. The air-conditioner didn't cool the room down, so it was hot - all the time. The shower had 30 second bursts of hot water, which we had to constantly turn off and on with a blocked shower head - so where the water comes out, this was going everywhere, but on your head and body. Black mould was present in the bathroom, and it smelt very damp. We were greeted with someone's turd in the toilet and when we went to flush, the toilet was blocked and wouldn't go down. The bed was soft concrete, pillows terrible. When the praying happens on the island, it sounds like the speaker in directly in your room and this happens for a couple of hours late at night, along with early (4/5am) in the morning to. The pool was nice, landscaping of the garden inside the villa was nice, the daybed was lovely, however with my experience, I wouldn't recommend or stay here again.