Gastgebruiker
1 september 2023
Recently stayed in the family room, unfortunately the room was very small and hot but the staff did provide a fan on request. We are a family of 5 so it was pretty tight and hot. The bathroom was also very small and we could have benefited from a full length mirror and coat hooks. However, the staff at the front desk were amazing. Very helpful and accommodating. The young man helped us source a taxi as all the taxis kept cancelling. The staff were very friendly and we could not fault them. Thank you! I did find one member of the kitchen staff to be quite aburpt when I asked for more bread as I did not speak French. The hotel is very close to the Metro which was great and although it is close to the main roads, it is set back so you do not get the noise from the neighbourhood. The hotel has many amenities close by. We had access to snacks, drinks and water all day and night. I was able to use the microwave to sterilise my baby's bottles without any hassle. All in all, we had a lovely stay but for the future, the hotel should consider bigger rooms for families Including a bigger bathroom and a full length mirror. Thank you to the front desk staff for your service and help. It was greatly appreciated.
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