Hotel Caumartin Opera - Astotel

Mooie locatie, welkom en vriendelijk personeel en fantastisch ontbijt.

Hotel is super convenient with less than 5 minutes walk to Roissy terminal and the minibar was great. However, they do not allow overnight storage of luggage even if you go for a trip outside Paris and come back 2 days later to stay in the same hotel as they claimed security reasons. So you have to figure it out what to do with your luggage. On the first day of my stay there were loud knocks on my door but luckily I barred the door with my luggage. I called the receptionist and he kept saying " not me" so it was a bit scary for solo travelers. The housekeepers are really keen on cleaning your room too even though i spotted a used stick for coffee when i newly checked in.

Room too small but good location

Perfect stay

酒店地理位置特別好，在歐洲第一次遇到這麼像中國風格的酒店，房間雖然不大 但是設備齊全。居然冰箱裏飲料都是免費的，當時法國朋友提醒我，法國從來沒有免費的東西，我仔細確定真的是。可能中國遊客太多了，早餐也特別豐富美味。酒店不大 但是很温馨。巴黎鬧市區找到這種便宜便捷的酒店很不容易。

地理位置很方便 其他都一般 去的時候電梯壞了，有些麻煩

"Our stay experience, unfortunately, was extremely poor. Despite the high price per night compared to the place and the foul smell, the room allocated to us was very narrow and did not meet basic comfort needs. We were three people placed in a cramped room to the extent that we had to pray on the bed, and two people couldn't pass at the same time. It barely fit one suitcase with difficulty. The wardrobe was poor and small, and the door wouldn't close. Additionally, the room's proximity to the bathroom door caused the handle to hit my hand several times upon entering, resulting in a painful bruise. The air conditioning wasn't working, with the excuse that the weather was cold, and they asked us to open the window! Unfortunately, cleanliness was not up to par as we noticed dust and debris in several areas of the cramped room, and the smell was unbearable and annoying. Moreover, the door didn't close easily, and the furniture overall was poor, seeming like assembled used items, and the beds' mattresses were worn out. When entering the hotel, it felt like stepping into a very old place that suffocates you, making you wish to sleep on the street rather than entering it. ‏The only good thing about this hotel was the receptionist, "loso", who was nice, friendly, and very helpful. Additionally, the hotel's location is good, but you would wish to book at a farther hotel and avoid this one.

Great location! Located in the heart of Paris, a stone- throw away from Opera Garnier, Galerie's Lafayette, Olympia Theater. Excellent service. Clean rooms. Reactive staff. Breakfast buffet is excellent with fresh fruit and a large variety of food that can satisfy all tastes. And to top it all off, coffee, pastries, snacks, fruit and drinks are made available 24/7 for customers. I definitely recommend and will come back. Excellent WiFi connection.

Where do I even start, this hotel's location is such a convenience for anyone traveling with their family because it's located in the heart of Paris!! I planned a surprise Christmas Trip for my family to visit Paris cause it is so beautiful during the Christmas season. When we arrived at the hotel we were greeted with such warmth from Heidi the receptionist on shift she's such a kind and considerate person bless her. She saw how exhausted the children were especially us and she requested our room to be done as a priority. She distracted the children by giving them snacks and also gave them paper to draw. she gave us such great hospitality from our arrival till Christmas day. She would sing Christmas songs with the children they were hooked on her which was refreshing to experience because my children as so picky with people. She made our first experience in France and at this hotel amazing because of her kindness. She's very much appreciated by us. And I hope her employer sees how valuable she is. The reception is the face of the hotel and Heidi does it with justice. This review is entirely to share our appreciation for Heidi. We have already planned our next trip to France and this hotel. The children can't wait to sing with Heidi again. Keep up the great work Heidi.