WoodSpring Suites Palm Springs – West Palm Beach

Second time staying at the hotel. Love the whole kitchenette set up. Just remember bring your own stuff. They do charge you if you want pots and pans and plates.

The location of this hotel is 10 star! The hotel is brand new and staff was excellent. It’s right across from Chic-Fil-A and several other restaurants… The hotel has a brand new guest laundry. I would 100% stay here again. This is a very nice “no frills” hotel in an incredibly safe area.

I had a two night stay and was informed when I checked in that they didn’t have any room keys and somebody would have to walk me up and open up my door, which was super inconvenient as I had to leave several times throughout the day and night only to have wait and have an escort every time walk me upstairs to my room to open the door . Also there was a stack of dirty linen and bag of garbage 2 doors down from me from midday till the next morning. The room was clean though.

The employees were very helpful and friendly! It is a new property so the unit was super clean and I loved that it has an actual stovetop and real fridge, not those tiny ones at other high end hotels. I think my only wish was that they had breakfast. I stayed there a week and it would've been convenient to have coffee and something in the mornings! But other than that I enjoyed it.

Clean rooms, friendly staff, need kitchen pots and pans to cook. Enjoyed my stay there, would stay again

My stay was very pleasant. Adeline and Carryna was very professional when it comes to helping out. I would stay again.

The room was not cleaned after the previous guest, garbage everywhere on the floor, hair in the bathtub, overall terrible condition. We left right away and asked for a refund. The night manager was very accommodating and apologetic.

The most horrible rude unprofessional staff i have ever seen . The worst experience i have had . The most insulting staff who has no manner yell and double charge my credit card , invade my room many times without my permission . I m. A physician who works at the hospital JFK right next to the hotel and this nasty assistent manger attacked me twice claiming i owe them when she double charged me and over charged me . I need my money back

The room was clean and well-maintained. Some of the staff members were very courteous and helpful, while others came across as less accommodating. The kitchen was a positive feature; however, additional charges applied for renting coffee makers or kitchenware, which led us to purchase our own paper plates and plastic utensils for the week. Considering the rate paid, I believe more amenities should have been included. We primarily used the accommodation as a place to sleep, and given the price, alternatives with additional features such as a pool or other amenities might have been more suitable. The location was convenient and close to all necessary destinations. I would consider returning, but I would opt for a more affordable room, as the current offering mainly serves as a sleeping space without additional amenities.