This was the worst experience I have ever had. I am quite use to staying in some rough places and don’t mind that if that is the expectation. I paid premium money for a supposed premium Villa “over the ocean”. It started with the taxi service from the port, the driver was great but, it was not conveyed that it was a private service not from the resort so, when we were dropped off at the resort he expected to be paid on the spot, so make sure you bring cash to pay the driver, it won’t be charged through the hotel. After sorting out the taxi service we were led to our “over the ocean villa” The “ocean view” was at least 200 meters away and nothing like the pictures when booked. I tried logging in on the WiFi that was supposedly available and there was no connection to internet at all, the entire night. I went to take a shower after the long journey to the resort and had abysmal water pressure and zero hot water. When my Wife went to take a shower the water completely shut off in the middle of her shower, the water didn’t come back the entire evening. We tried to make the most of it and have a nice dinner well, the entire time of the dinner we had to listen to cats incessantly whining and going around our feet, my allergies were not liking that whole situation. The wait staff was very kind and courteous but, the food.. it is a set menu with very limited options and the food at best is 2.5/5. The next morning we tried to take a shower and there wasn’t water again. No refund!!
Vertalen