Gastgebruiker
27 augustus 2022
Booked a family room but gave us a double room with 4 beds crammed into it, not a lot of spare room. Room itself was very warm and stuffy, with stains on the bedding. Front desk was rarely manned and when it was she was very unfriendly and unhelpful. In the restaurant we were told we could sit anywhere, when we chose our table we were abruptly told to move to a different one! Short of options on the food service as they didn’t have a lot of availability. Ordered a curry to be told there was no naan bread so would substitute with poppadoms, curry came with no poppadoms, then got an eye roll when asked about them. Overall, this is the worst Premier Inn experience we have had. Hotel is looking very tired and badly managed.
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