Premier Inn Glasgow (Paisley)

Yes the food was good , staff very polite

This visit to the hotel was slightly off-putting. We have stayed at this hotel many times and always with no complaints. We were allocated a room on the first floor down the end of a long corridor. My wife has mobility problems so I personally rang the hotel the day before we arrived to request a room close to the reception or the lift. I was informed that this wasn't a problem. When allocated the room I asked was there anything closer to what we requested. The answer was quite sharp in reply was a swift NO. I explained that I'd called the previous day but she stated that there was nothing on the system. We were allocated two key cards and over the four nights we stayed the cards de-programmed on seven occasions. One lady on the reception when we returned for the second occasion on the same day. Literally rolled her eyes. She accused me of keeping the key close to my phone. I explained that they where always in separate pockets and never in close proximity. my wife has here's in her handbag. I, would recommend this hotel and I would stay at this hotel next time I'm back up in the area because I think this was a glitch.

Worst sleep I've had in a hotel. Stayed in a family room with my children and I barely got an hours sleep due to drunk hotel guests knocking on doors at 4am, constant noise from planes (which I know can't be helped) but its very noisy. Hotel staff are all very lovely though and the room was clean.

Accommodation is acceptable, evening meal and breakfast were very poor, almost inedible. staff attitude at reception was very helpful, staff attitude at evening meal was to beat a quick retreat, the lady who asked how the food was seemed unable to understand just how bad the meal that had been served was. Male staff member at breakfast (inedible) verged on discourteous and seemed to spend his time chatting with a member of kitchen staff rather than looking out for the needs of guests, very poor, This trip was occasioned at short notice due to cremation at nearby crematorium. Hey, Premier Inn, you need to talk to your manager in this establishment, as regards food, people eat out unti kitchen gets turned round!

Room smelled of cigarette smoke, Toilet seat broken and no air con ….. if you wanted the window open the noise from planes landing on your head was immense. However the staff were friendly and polite and smiling which was a bonus . I did not raise my issues as I was attending a funeral and was stressed enough otherwise I would have . I just made the best of the room .

Id been before so no surprises. The new beds are not as comfortable as the old ones were but not too bad. We avoided the accessible rooms as the beds there are too low. Food next door was good and plenty of other options very nearby.

You could see scum hanging from the bathroom tap while running water. The cooked breakfast was cold every morning for the 3 days I stayed. WiFi was too poor to connect and use. Temperature was also too hot in the room and you couldn’t lower it.

Good location for a family wedding. Each member of staff was very courteous and helpful. Food was of a good standard. Only one hiccup was on our last morning during breakfast...we were asked to move from our table mid eating by the male manager. He shared that the table had been reserved for another family which he had with him. I apologised that I neither of us had noticed the reserved sign - and I looked for it...and there wasn't one. Rather than kick up a fuss and spoil what had been a positive experience up until then - we moved a table of 7 to 2 tables. In hindsight - I should have politely declined. I found this very unprofessional of the manager.