Asia Novo Boutique Hotel - Ozamis

The staff was very rude to us. Waited for almost 20 minutes before we could check in. She was smirking and wouldn’t even look at you and smile.

The building is clean and on the city center,but the building is a little bit old and outdated.it has no wide lobby and no amenities.Just right for sleeping then go

Booked the hotel for my parents to stay. They were very pleased and satisfied. Cleanliness and service were outstanding. Thank you Novotel please keep up your standards. Highly recommended. I will be choosing Novotel for my bookings in the future.

Near to central downtown of Ozamis. Hotel room is clean with basic amenities. Worth the price.

There was nothing to like about this place. Upon check in i was informed that since my reservation was made on line i would have to pay an additional $30 American. If we would have had anywhere else to go we would have. The room smelled of feces and body odor. The AC barely worked. The rest room fell way short of western standards. Poop in a hole and wash your butt with a bucket. We spent the next day looking for somewhere else to stay. We ended up at Costa Del Sole where we were much more comfortable. Stay Away from Asia Novo

Place is completely filthy , extremely noisy and I paid for breakfast which isn’t available. It’s probably comparable to a homeless shelter here in the states minus the breakfast. I definitely wouldn’t recommend this place to anyone.

On the day of our check out of September 12,2023 ,it was early in the morning between 6:30 am I asked the receptionist if I could leave a purse for my cousin to pick it up that day since I didn’t have the time to give it to her because that day we had to leave early to go to the province. My cousin told me she went there to pick up the purse at 10am in the morning , but the receptionist said there was no purse that was being left by me, which is ridiculous. I even wrote my cousins name down on the piece of paper and also my name. I don’t remember the receptionist name but I remember her face, I hope she’ll give my purse to my cousin when she comes back to the hotel tomorrow because that’s not right.

The beds (8 inches thick) and the cotton sheets (high thread count) are very comfortable. We booked the Triple Room and it is large enough to fit my family of 5. Very spacious and clean! The T & B door jam needs fixing but it does not affect the quality of our stay. We never experienced a clogged toilet. The rooms are clean. The furnitures are basic but of good quality. We all had a good night's sleep every night after an exhausting day. We will definitely stay here again. Thank you, Asia Novo Boutique Hotel.

The property was outdated and old the housekeeping was excellent The staff was great