Gastgebruiker
22 februari 2025
We had a perfect stay. But we had also an issue ( big one) from our perspective. After a conversation with the manager, a good and suitable solution was found. And that solution was not only in listening to us and proposing to solve it properly. But also immediately get to work on how to prevent this in the future. Both internally with the employees and also developing communication tools for the guests. In other words, a good practical solution for us, combined with a sustainable working method and communication. This perhaps says more about the management and the lodge than our review. They are open to solving problems, do a lot of education for staff, and tackle a problem pragmatically and sustainably. This way, this lodge - and the associated wildlife - is guaranteed a sustainable and long life.
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