HOTEL UNIVERSAL PORT

Het is schoon. Ik kom hier zeker nog eens terug. Het is wel een beetje prijzig. Het personeel bij de receptie zou iets vriendelijker mogen zijn.

Ik schrijf zelden negatieve recensies, maar de kamer was ongelooflijk vochtig. De dekens, lakens en kussens waren allemaal nat en stonken. De luchtontvochtiger in de kamer werkte niet en ik heb twee nachten slecht geslapen.

Omgeving: Gemiddeld. Een beetje ver van Universal Studios, alleen dicht bij de pier. Netheid: Gemiddeld. Het meubilair was stoffig. Faciliteiten: Ik snap niet hoe ze dit hotel in de top 100 van hotels wereldwijd hebben kunnen plaatsen. De wifi was praktisch onbestaande; ik kon helemaal geen verbinding maken met internet, alleen mijn eigen 5G gebruiken. Een zeer slechte ervaring. Als je er nog nooit bent geweest, raad ik het je absoluut af. Geen wifi, ver van het park, geen enkel pluspunt!

Vriendelijk personeel en schoon hotel. Heel behoorlijk. Faciliteiten zijn oud. Algemeen is 3,5/5.

What more can I say? This is the best hotel we have stayed in Osaka and very near to USJ! Highly recommended and will stay again!

We had a great stay at this hotel! We came here for two nights because we went to USJ and it was only a five minute walk to the entrance. The hotel is minion themed (not out room, but they do have some minion themed rooms as well). But the lobby is filled with minion themed decorations. They have a smokers lounge near vending machines at the first floor. The room was spacious, very clean (daily cleaning) and they have slippers and pyjamas for in the room. They have two cafes at the first floor (we only got coffee to go, very good prices) and they offer breakfast and dinner buffets (which we did not try). The hotel really made our experience at USJ even better! I would definitely recommend this hotel to everybody that is going to USJ!

This was a last‑minute booking due to the typhoon, and it turned out to be the perfect choice. The reception staff were incredibly accommodating and even provided towels so we could dry off when we arrived.  Our room was amazing — three very comfortable beds, a lovely wet room, and a great view of the port. The location is ideal, just a five‑minute walk to the entrance of Universal Studios Japan.  Breakfast could have been better, but it was convenient and saved us from wandering around looking for food.  I also loved the fun touch of having the Minions in the lobby,  it instantly put us in the Universal mood.  My daughter was over the moon, and I’m genuinely happy we chose this hotel.  I would definitely recommend it.

Very easy and personal check in, lovely modern hotel. As far from traditional as it's possible to get but when you're going to universal studios and particularly if you've been used to small japanese hotel rooms and or beds in other cities, it's a welcome refreshment (noting we stayed in the king size room). We didn't take kids and it's clearly a family hotel - adults only were packed off to a separate part of the breakfast area. The breakfast was varied and whilst not my favourite offered a decent enough selection and takeaway coffee if you would like it. It served both japanese and (the local attempt at - as everywhere in Japan) western breakfast. Laundry facilities are the best we've seen so far - circa 12 machines (half wash half dry) but no changer for yen which is a pain (if you eat in universal city, change money at the arcade if you're willing to play a little there). Amazing location for universal studio (which is the only reason you'd be there) and we had lovely views of Nintendo World and Harry Potter from our room. Five minutes walk to the gate. Best thing they do compared to other options is start breakfast at 6am knowing many want to rush to the gate before 715am. Only the standard amenities but a nice moisturiser and the toilet was one of my top 3 (it's Japan, toilet ranking is a real thing) - they spare no expense in the room (although perhaps in the slightly plastic minion wallpapering elsewhere). Would stay again for universal but not for anything else - universal city train station is a bit gnarly as its a spoke off the main osaka loop - should be every 15 mins but out of service or cancelled train and you're stuck waiting 30 minutes. We got back from Dotonbori in 33 minutes so it can be done if you time it right.

The room is very comfortable and large. Near the USJ and has good view.