Petunya Beach Resort

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We have recently just returned from our holiday at petunya beach resort for 7 days. When we arrived at around 1am all seemed well but when we got to rooms the air con was broken and we needed it fixed as it was very hot… we went down to reception and asked if we could have some assistance but we was advised someone would be with us in the next 10 mins and no one arrived. The next morning we went back down to reception and we asked again if our aircon can be fixed and we went down to the pool to kill some time and when we arrived back at our rooms the air con was fixed. We was told that no one would enter our rooms unless requested even for cleaning- we even put our do not disturb sign on just incase and most days someone went in and made the beds and cleaned etc which were happy about but we should’ve been informed of this upon arrival due to valuables in the rooms. The pool and pool area and private beach were spotless… no fault can be said about that, the sun hits every spot and the pool Is absolutely freezing but what you need on a hot day- the sea is crystal clear and the beach is clean- you basically swim with the fishies! Although these positives are very good when on holiday we found that the staff were very rude and blunt and cannot speak a word of English (understandable that we are in turkey) but they didn’t even attempt to help they just shrugged there shoulders and said I dont know- some staff member were brilliant such as the manager and a few other members who often would use google translate to help us or would simply just try their best. Another thing that we found is the food is not very tourist friendly unless you want chips and chicken nuggets or mash it is mostly fish and stew.. we felt that most dishes were repeated daily which got very boring very fast and also most of the food is cold and doesn’t seem fresh, although one of the days at dinner I got a bowl of soup and it spilt on my hand due to my trousers getting stuck on my chair and slipped and I had a burn that turned into a blister but the doctor was very helpful and a lady took my to him straight the way but ouch! - a positive is that ice cream is available but the negative is that it is nearly 30 degrees and its only available once a day and to top it off they ran out on the last 2 days. The restaurant itself is pretty large with lots of seating but we found that come 7pm when dinner would come around it was quite literally like feeding time at the zoo- there is no order and people think it is acceptable to push in-front. Also on the last 48 hour which we 100% resect the fact they were closing down but they ran out of most sodas, beer and vodka so we were unable to have a drink and had to drink water or go to the shop which luckily there is one next door but this defeats the object of going all inclusive. Another thing is in the toilets there is bins with no lids but full of used toilet paper sometimes overflowing we respect that you aren’t supposed to flush

Generalny speaking the hotel is very good, although it should not be categorized as 4*, in reality it is 3.5*. I do not recommend it to people who like luxury, white tablecloths and so on... + Very good location; right by the beach (unfortunately a bit narrow and pebbly) + The hotel is set in a climatic garden with lush plants, which is very well-kept and constantly maintained by the gardener + Very good food: plenty and fresh ,everyone can find something for themselves (Turkish/Mediterranean and standard European cuisine, children will not die of hunger either) + Bars are also ok (sometimes there are shortages in some drinks and beverages but they are they are provided on an ongoing basis) + Pools with clean water and two slides + The staff, despite not being fluent english speakers, is really nice and helpful - the only thing that bothered me were the very small rooms. To sum up, a pretty good place for families with children, for people who are able to accept the inconveniences described above.