Marriott's Imperial Palms Villas

Overall arrive was great. Free shuttle service was awesome and quick. Outdoor stuff was great- pool areas, grilling, fire pits and sports courts were all used and appreciated. Clean and safe. Our three bedroom unit was okay. The general area looks like it was updated somewhat recently but the two bathrooms were quite dingy and definitely haven’t been remodeled in many years, perhaps more. There are outdated fixtures and grime and evidence of black mold in the shower area. Hopefully they invest in the bathrooms- it was the only disappointing part really. Would go to this resort again but would ask for high floor since we had noise that kept us up. And we would ask for the most update rooms if there are any.

We stayed at Marriott Imperial Palms for the third time and once again we had a great stay. Even during March break, the pools were not overly busy. We loved the sports court and played pickle ball daily. We also enjoyed taking the shuttle to the World Center pool. Marriott keeps the bbq facilities and the pool facilities in great condition! front desk staff were excellent - helpful and very friendly. keep up the great work!

Let me first say that we have stayed in quite a few Marriott timeshare properties over the years. We are staying for a week here at the Marriott Imperial Palms in a three bedroom unit which is spacious. However, I do feel that it could be cleaner. The baseboards are dusty and dirty, the carpets are fraying at the ends and walking around in white socks is not a good idea because they get very dirty. The resort is small and very quiet with no restaurants on site. Yes, there are restaurants a free shuttle away at the World Center Hotel but they are very expensive. In comparison, we just stayed two weeks at the Sheraton Vistana Resort which is one mile away and was wonderful, active, with restaurants and lots of activities. We would have stayed there this week but they do not have three bedroom units. The unit we stayed in was immaculately clean. I would not stay here again.

We’ve stayed at many timeshare properties in Orlando. Imperial Palms is top of our list to stay again. (Only DVC properties beat it.) We love the location very convenient to Disney, the space of the three bedroom villas, the screened in porch with nature view yet so close to multiple pools. The service was the best any time we called for towels, dish soap, anything they were fast and friendly. Grills clean and convenient. Basketball court was fun too.

Nice property and the villa is clean and very spacious. The disappointing part is the construction next door. The noise level is extremely loud in my villa. I asked the front desk about moving to a different villa and found that none were available. None of this bothers me as much as the “oh well, sorry” from the front desk. They claimed to be unaware of any construction and or use of a hammer drill against our wall. I was probably assigned to this room when I refused to participate in the vacation club time share buying lecture. I spoke to the workers myself and they were very accommodating. I certainly understand they have a job to do. Welcome home!

Great unit!!! Beautiful and so much space. It was perfect for us. The kitchen was adequately stocked and the beds were comfortable. We will definitely be back!

Beautiful Resort. There was plenty of room for our family of 7. The only issue we had was with the "No Pet" policy! In the beginning of the week we saw someone walking 3 dogs into the building we were staying in. I spoke to the front desk and they said they would tell the manager. When we were leaving at the the end of the week again I saw the same people walking there dogs and making no effort to conceal it. There's no point in having policies if they're not enforced!

We had arranged a family reunion With 24 people at the hotel I booked a three bedroom villa for 9 days and later made a reservation for a two bedroom villa so I could accommodate some of my family that came only for a weekend. The rest of our family members made their own reservations. When we checked out the Marriott decided to credit the shorter stay for points even though it was booked after the nine days stay which I paid in advance. What I didn’t understand is that the management had no issue ignoring the dates and rewarding my loyalty by at least crediting the nine days which were where I personally stayed. I have been a member for a while and I was so disappointed that they didn’t even take their time to credit the longer and earlier booking. I am sure they may not find my contribution to their bottom line worthwhile but I will certainly evaluate my loyalty to a brand that does not care if they shortchange me as a customer.

Arrival was smooth. Check in process was quick and the front desk staff very helpful. We stayed in a 3-bedroom refurbished villa. Looks really nice just like the pictures. Bed was incredibly comfortable. The hotel amenities were fantastic with a nice pool and fitness centre. Also we had shuttle access to the bigger pool at Marriott Word Center hotel. Both pools were not crowded and it was a relief to have most of it to ourself. We did have an issue with the hot water in the bathroom but maintenance respoonded very quickly to resolve it. Overall I would highly recommend this Marriott resort for anyone who is looking for a nice relaxed vacation in a non crowded resort.