Rosen Inn at Pointe Orlando

I woke up to baby cock a roaches on the sink by the bathroom on my belongings. After seeing this I better inspected the bed I slept in and found stains that look like old blood stains. I reported my issues at the font desk and filled out a complaint with a manager. They told me I need to contact the 3rd party and I am doing as such.

We came down for MegaCon and it was a short 10minute walk to the convention center. The staff were all very nice and the multiple pools and playground were super fun! Will definitely be back next year!

Location is really really good. Close to everything I drive the pointe and even close enough to Kia center! Got a chance to check out a magic game at home. The uber ride there was less than 30 minutes away. Got a chance to see them play for the first time and they won had a great time. Can’t wait to travel back to the area too. The hotel is a good bang for your buck. And no resort fees!

I had a nice stay, the staff was nice. I would stay again. The room was nice and clean. Close to restaurants, bus, shopping, and trolleys.

Such an amazing stay! Beautiful hotel, great service, and perfect location. Highly recommended 🤍

We had a great time 3pools good weather close to everything lots of restaurants and shops. We stay here all the time just to get away.

We’ve stayed at Rosen Inn at Pointe six times over the years, but unfortunately this latest stay will be our last. One of the biggest disappointments was the change to housekeeping. On every previous visit, our room was serviced daily, but this time we discovered housekeeping now only comes every four days. This wasn’t made clear when booking and was a significant downgrade in service. Before we arrived, I messaged the hotel to ask about a late check-out and was told we could arrange and pay for it on arrival. However, when we asked at the front desk, we were given completely different information and told it was first come, first served and that we had to call at 6am on the day. The inconsistent communication was very frustrating. The room itself also had issues. The road noise was extremely loud throughout our stay, and the groundskeeping staff were using leaf blowers from around 4am, making it impossible to get a good night’s sleep. To make matters worse, during the last few days of our stay, housekeeping knocked on our door every 20 minutes asking if we’d left the room yet, even after we’d asked them to come back later. It became quite intrusive and made it difficult to relax. The bathroom was also disappointing. It looked as though the bath had been painted, and when I showered, the coating peeled away and stuck to the bottom of my feet, leaving white flakes of paint all over them. It’s a real shame because we’ve always enjoyed staying here in the past, but the decline in service, maintenance, and overall guest experience means we won’t be returning.

Love this place always stay here or the Rosen centre but prefer here as it is closer to the action at night. There is another Inn further along I drive but the staff here are amazing so never change tbf. The only thing the gym is small but I have used the plaza once when I stayed which was a nice touch. Feel if it was better the gym it would up the standard of this inn into another level. Rooms are clean and comfy the bars shops and restaurants are amazing and energetic. A perfect place to relax after a round of golf shopping or a trip to a park. The staff make this place but it has so much to offer would never look anywhere else.

This was our first time staying at this hotels from us staying at least at 20 different hotel chains in Orlando. Good place close to a lot of hotels close to Sea World and Universal Studios. This is a big property one thing I wish they had firm mattresses very soft .