This Holiday Inn location saved my Bday weekend. I will explain why. My wife and self booked a hotel room with Cypress Point Resort first, but I will say there's some information that was left out from their website, and it's key Timeshare resort yes Cypress Point Resort is a timeshare resort management where just terrible on customer service. The room smelled like moth balls that had been in the closet for decades. What killed the situation was that the bed felt like it was a spring bed that had been in the room for years without being changed, but if like acupuncture this timeshare, you would enjoy. Why am I writing this for the Holiday Inn Layra!!!! I explained our situation, and she helped us in so many ways and understood us, and didn't flinch to help.
Layra was exceptional 👌 👏 🙌 she saved my birthday weekend, and that's why I wrote this review she should be recognized. Thank you, Leyra, from Holiday Inn Resort Orlando Water Park.
Vertalen