Gastgebruiker
9 augustus 2023
Stay away from this hotel!!! My bad luck choosing this hotel. Stuff manager highest level of rudness and discrimination i ever have seen in in my life. Unprofessional and braking law. I had some questions according my reservation, instead of answering she said she doesnot know and that i have to leave reception, after all this unsuccessful dialogue i asked my money back for the night which was payed upfront , she also denied, literally just humiliated and disrespected me as a guest. Too many details to share. While i has been spoking to main office by phone- she just called the police on me. Unbelievable situation where i was first time in my life for doing nothing. When police came she gave money back, which proves only the fact what kind of reason was behind it- humiliation and disregard. That woman was stuff manager, after this i guess its no need to tell more, since manager is just overusing her power being there and treating guest as bad as she wants. Cameras are not checked same as voice records , which shows how they are " interested" in making investigation after this terrible situation. Rudness, disrespect and violation of your rights as guest all you gonna face at this hotel.
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