Gastgebruiker
19 augustus 2023
I stayed here for one night, and I can very much say that it is one of the worst places I have ever spent. The whole atmosphere and décor is horrible, and it is extremely noisy and uncomfortable. When I arrived, the employee at reception was really impolite and nasty. He informed us that your reservation was not made with us. When I told him repeatedly and showed him my reservation voucher, he told me to wait. I waited for merely 45 minutes, but no one came. Again, I inquired, and he told me to wait. No one bothered for a long, so I called my agent to check, and after he called, someone came and told us that the booking was confirmed and that we would allot the room soon. He asked if he would like to have tea, coffee, or a cold drink. Before that, staff members were walking about with beverages, but they did not care to give them to. On the other hand, one staff member gave me coffee, but another staff member said "no don't give him as he is not our guest. What an attitude. After waiting for more than two hours, I was finally assigned a room. The room was large but excessively gloomy, and the bathroom had a foul aroma as well. The air conditioning did not function, and the telephone instrument did not have a connection. I had to walk all the way to the complaint desk since the telephone instrument did not have a connection. After waiting for a while, they fixed the air conditioner and cleaned the bathroom. I went there for dinner in the evening, and the staff was incredibly impolite and unprofessional, acting as if I had come for free food and speaking about prices as if they thought I could not pay them. After I completed my meal, which was terrible and very spicy, I told the waiter about it, and he said that we only provide food of this sort. At night approximately around 1.30 due to some short circuit, the electricity in my room went out. After an hour, it was restored, but I had a terrible night with interrupted sleep. At breakfast, the food was sad; I ordered dosa, but the chef did not produce it, and the waiter informed me in an impolite manner. You get up and tell the chef that it is not his responsibility I asked for coffee, and he impolitely instructed me to get up and assist myself the coffee was full of milk, and I requested for black coffee a second time, and he rudely told me to mix the coffee with hot water and have it This particular kind of service I had to leave without having coffee or a decent breakfast since I needed to check out for my next location, so I ate some of the snacks I was carrying with me and got coffee in a little café ***** the route. In addition, when I checked out, I had to remind the cashier many times to collect my luggage. Anyone who is going to Orcha should, in my opinion, steer clear of this location entirely and have no business being there. This establishment is really terrible, with staff members that are impolite and unpleasant, and service that is below average.
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