Gardenia Beach Hotel - All Inclusive

Avoid. Do not holiday in Turkey if you value your safety. The hotel staff say they don't have a phone number for the police. A quick search on google provides a phone number. This hotel (receptionist and manager) admitted they knew the couple who hit me and that they lived at the hotel but denied it to the police and I was told I needed more proof before the police would accept a crime had been committed, that I would have to find an approved translator and pay for them to make a complaint. The hotel were about as unhelpful as you can be. If this is the standard of service and help you get in Turkey I now understand why their price is less than most of Europe as you are unsafe, at high risk of harm and their police seem to blame tourists for being in the way of a Turkish person's fist.

I've just returned from my second stay in this hotel this year and I am already planning the next one. First time I came here, it was the very start of the season and this time it was a couple of weeks before season's end. This was noticeable: the staff looked quite tired after a long season and there were some small logistical limitations introduced (e.g. the beach bar was closed in the evenings). The hotel was already only half-full by that time. Despite this, everyone was still doing their best to make it a great experience for guests. And again they did a great job. Still there was a wide range of quality meals to select from in the restaurant, still a clean and well-maintained beach, still friendly looks and diligence from the personnel. And, above all, still a perfectly functional animation team full of energy and running like clockwork. No activity has been cut from the daily schedule, and even for a handful of guests, that was left this late in the year, the high-quality performances from professional artists were still on every evening. The animation programme makes all the difference. At its core, this hotel is a sleepy slow-paced place. A phlegmatic character will feel right at home: spend a day on the beach with a wide selection of refreshments readily available all day, or go to the restaurant and spend a couple of hours sipping beer by the pool, or visit an on-premise spa. This is all well and good, however, for those, that need just a bit more drive to their holiday, the animation is what makes this place really come alive -- it is the heart, that makes its blood flow, colours the days and makes them memorable. Again, special thanks goes to Ahmed and Dora for being at the top of their game. Animation team's performance is the reason why I came back the second time, and why I am coming back again. The motto of this hotel is "your second home", and this is not an empty phrase. Coming here again really does feel like coming home -- surprisingly, a lot of members of the staff actually recognise and greet you after several months, and I've seen far more familiar faces among the guests than I expected. I am deliberately not mentioning any negative points about my stay -- of course, there are some minor hiccups here and there -- same as anywhere else. But whatever slight inconveniences there are, they get fixed swiftly, and more importantly, they are completely overshadowed by the overall impression of being welcome, being among friendly faces, feeling at home. P..S. Tips: 1) If you're a beach type, you might not want to go to the main restaurant during lunch time, the "snacks" at the beach bar are full meals that can sustain you until dinner, and thus save time. 2) The cats are adorable, but don't feed them the food from the restaurant -- it's often very bad for them. Instead, buy a pack of the cat food at the reception or at a supermarket, And don't be fooled by them -- they might look hungry, but from what I've gathered, they get

Lovely hotel, lovely staff they try there best to speak English. Room lovely size with a balcony and part Seaview but did pay extra for it on arrival. TV very dissapointed as we don't always go out at night and the channels were locked to German. I did ask reception and they said "not possible" in this era of technology anything IS possible. So that would rule us out visiting again which is such a shame. This really needs addressing. Restaurant OK again aimed at the German tourist but there was always something to eat. Snack bar good Drinks good, but alcoholic spirits taste very odd. But in fairness being a Muslim country I thought the tolerance for alcohol is good. Smoking. Everywhere except inside restaurant and 1 outside terrace. You will passive smoke unless you wear an oxygen mask. Beach good, sunbeds provided and beach boy very attentive and freindly

If your only spoken language is English Stay away!! This hotel ONLY caters for the German language and German dietary wants. The hotel itself is kept very clean, tidy and rooms are made up daily, However your problems start on check in as you will struggle to find any staff who speak more than 2 words of English literally (we had to use Google translate for everything) and this is the same across all the staff and areas in the hotel (restaurant, the bars, animation staff even the excursion sellers only speak Turkish or German). The food is of very poor standards (pink on the bone chicken) and catered to the German Market, we as a family struggled as you can't even ask what something is or if they could do some fries due to language barriers. The all inclusive bar options are limited pilsner, vodka, gin & whisky and around 4 alcoholic cocktails. The pools are freezing not heated as Germans don't like it was told this via a Google translate chat with lifeguard, the sea is much warmer, On a positive note the onsite Turkish bath massage is very much worth a visit. The evening entertainment again is poor either dancing same thing with different name or German singers. Currency preferred is euro this is how all prices are advertised however GBP or Turkish lira are accepted. The onsite shop is ok selling some good priced clothes and items, there is a photographer and hair dresser onsite too. Its Only a 10min walk to 2 good sized bazaars selling a good range of clothes, bags and gifts. We did the alanya boat trip which was fun we enjoyed the diving off the boat into the sea and the food provided was better than the hotel and the 2hr so in alanya was good as the harbour is right next to a huge shopping area. The downside was the included drinks were only cola or sprite and were they were charging 4 euro for a 330ml pilsner and again staff spoke Turkish or German

Hello, my family and I really enjoyed the hotel and its facilities, and most importantly, we are very pleased with the hotel staff. The hotel team was very polite and skilled.

I want to write an honest review about this hotel. I have been to many 5 stars hotels in Turkey (Alva donna, antedon…) This hotel exceeded all my expectations! I'll start with the staff. Each worker is there in his place, everyone is ready to help you with all your problems. Special thanks to Erhan, a decent, responsible and intelligent person. Any issues with him were resolved in half an hour maximum. The waiters are all friendly, the rooms are cleaned every day! The beach and the sea are a separate pleasure. No cobblestones, small pebbles, everything is very clean! The animation is always interesting, in the evening and during the day it was never boring. And now for the food: JUST THE HIGHEST PRAISE! trust me, if you haven't tried food at the Gardenia Beach hotel - you haven't eaten delicious food! Everything is so fresh, varied, every dessert is a separate art form, fish, meat, even fast food on the beach - everything is delicious! The area is like a botanical garden. Everything smells, blooms, well-groomed, clean and just great! By choosing this hotel, you will not regret your choice for a second, this is the best vacation in my life!

We’re currently on day 5 of our holiday at Gardenia Beach and we couldn’t be happier! First of all, a HUGE shoutout to Alina from the animation team. She’s so lovely and really made us feel welcome! We love her fitness classes - I don’t know where she gets her energy from! - and she’s always getting us involved and making sure we’re okay. The whole animation team is great but Alina is a star! On our first night she took us to a nightclub in Alanya and we felt safe, got back on time and had a blast! There are always shows or games going on in the evening which is why we booked this hotel. Throughout the day there are plenty of activities going on; shuffleboard, archery, darts, aqua gym! If you win you get to go on stage in the evening and get a medal! We’ve sat round the water slide pool the whole time we’ve been here as they’re great fun! This is the first hotel we’ve ever been to where you can come down at 11am and still get a sunbed! Try to get the sunbeds next to the water slides in front of the animation hut if you want sun all day. There’s a smaller pool next to the slides, a kids pool, main pool by the restaurant and a relax pool tucked away so plenty of choice! The food is fantastic! I’m vegan and found it so easy to eat here, I only struggled with breakfast which is continental so lots of meats and cheeses. If you’re looking for a fry up every morning this isn’t the place but both of us (one vegan, one omnivore) always found something delicious. The main restaurant serves all three meals as well as midnight soup, the beach bar serves burgers and pizzas from 11:30-3:30. Drinks start at 7am right through to 12am so you can definitely make the most of being all inclusive! There are only 5 cocktails on the all inclusive menu. Our fave was the Cinderella which we added vodka to. You can help yourself to coffee, juice and fizzy drinks and some alcohols are all inclusive as well. The hotel is SO clean! Hats off the all the staff, everything is immaculate and they never stop! Super friendly and make a big effort which we really appreciate. There’s also a mini fridge in our room the cleaning staff top up with free bottled water every day. Surprisingly we’re the only English people here! Very German-oriented but most of the staff speak English and we’ve got on really well with everyone understanding us. The hotel is quite far out from anything but you can organise day trips to Alanya etc. We didn’t do anything as wanted to enjoy the pool and the sun and everything is quite far away (the drive from Antalya airport to the hotel is around 2 hours). There is a bazaar ok the other side of the main road and you can get cash out there. Everything is in Euro so it’s a good idea to bring some with you as they tend to only accept cash. There’s bingo some nights which you need to buy tickets for, and you need to pay if you want a safe in your room as well (we only paid €16 for the week). One of the best things about this hotel is the cats! I