SpringHill Suites Ocala

Very impressed. Hotel desk was super friendly fast, and knowledgeable. It’s hard to find competency these days and this was an easy quick check in. Only thing negative was that there is no parking for trailers at all, and had to park at the Sam’s Club lot next door but that turned out to be ok with no problems.

No hot water in shower. Cleaned room every other day. Didn’t put fresh glasses, cups in room. Didn’t replenish coffee. Room key blocked before checkout time. Eggs in breakfast buffet burnt. Found a hair in my eggs. Waffle maker broken. Paid over $1000 for 3-night stay.

Wonderful stop on the way to Miami. Was pleasantly surprised by the spacious double queen room, had a pull out futon under the couch which made it so kids didn’t have to share a bed. The indoor pool was also heated which made it much more enjoyable.

The person on the front desk was very very kind but the room wasn’t clean the bed was smelly, very poor maintenance but also the breakfast area has a lady that even if you ask her something she makes like you don’t exist. I was asking for a high chair and one of the other guest has to helped me because she did not even looked at me. I will not come back

Was pleasantly surprised. Room was great. Lobby and common areas all extremely clean . The breakfast in the morning was such an easy and relaxing way to start the day. The desk was courteous and efficient

The entire reason we booked this property was for the indoor pool and we were not informed when booking OR upon checking that it was under maintenance.

Pet fee over prized. The maid knocked 2 hours before check out. Not pleased about those 2 things. Can't speak about ut breakfast pretty sure they said till 10:30 and they closed at 10 am.

King room was spacious and very well appointed. Bedding was comfortable and there were convenient outlets and USB ports at the bedside. Bath products were extremely high quality and shower pressure exceptional.

I stayed for 4 days while visiting a nearby friend. 3rd time staying here. I don't have anyone clean my room during my visit because I prefer no one to come into the room during my stay. So I made the bed every day and kept the room neat and clean. PROS: Great location, big rooms, quiet, nice indoor pool (I was the only one in it every day), great breakfast with rotating items daily, very nice hotel employees. Always pleasant and nice to speak with. Reasonable room rate. Plenty of parking. I felt safe coming and going to my car. The hotel is just off the main drag, so I didn't see cars driving by all night. Check in/out at desk is fast. I could've checked out on my phone, but I prefer a face-to-face check out. CONS: The interior twist lock on my room door was not working/locking. They came right up and checked it. I was offered a different room but I didn't want to move everything as I had already unpacked, so I was okay with just having a keycard and the little extra door "device" as security. They said they'd fix it after I checked out. The hallway could have used a vacuuming. Aside from those little issues, it was a perfect stay. I'll always stay here on my visit to Ocala. There's no reason to switch to another hotel.