The Langham Hotel

They say you get what you pay for and we didn't pay alot, the room had everything we needed and was spacious the decor was dated but we found it charming. What we really liked was the friendly staff, they always smiled and were quick to help us with extra towels and cups. The breakfast was pretty decent too we had an amazing time and would return if in the area again thank you.

· Good value for money, paid £35 for one night and that included an excellent big breakfast. It is a little outdated but well maintained, the beds were comfy and it was actually nice to sleep in a bed of sheets and blankets instead of a quilt. Plenty of facilities in the room, tea etc. WiFi was ok and free. Quiet location even though close to road. Parking good but road to it full of potholes and could do with improving. The staff were excellent, friendly and helpful. For a last minute booking at a very good price would recommend it.

Lovely mini break, very good value Conveniently located, just a short walk to Northampton town centre. Very friendly, happy and helpful staff. Very good breakfast. I would also recommend an early morning walk around the racecourse (park) which is located at the rear of the hotel. I will definitely be staying again.

Honestly surprised, all of the staff were so accommodating, really enjoyed staying, the hotel is well prepared with parking which helped for me to unload my bags, comfortable bed, clean, everything as advertised, breakfast was wonderful, quiet, plenty of choices and lovely food, and all in such a central location too! The friendliness of the staff made me feel quite at home, cannot wait to return.

This is the third time lve stayed at the Langham I live at Billing and it was flooded again the staff and the management was so good and so kind to me the breakfast is amazing for the money and the price that I tell is so reasonable it's just worth going it's my first choice to go in Northampton

Firstly its family ran however I'm 47 and I travel for a lot.Everyone needs to know especially from me with chronic lung disease. This hotel out of hundreds is the cleanest most friendly nicest place I have been in years its priceless for my Irish family whom are over and back depending on the hospital. Both my parents cant stop commenting at how amazing I sound . Then I glanced at them at the cleaning they didnt know I was there and they have such pride and love for this building and best ..........35£ most nights I wont be staying anywhere else. Viv

Didn't get the chance to stay there...had to cancel two months before staying...this April...despite several emails and calls to the hotel...still no cancellation confirmation.....one call included the "owner" hanging up on me.....told me several lies. All I can say is Munster Supporters...beware of the place.!!! NB. Had to put some date for staying as I couldn't proceed. Now my Bank is involved......all for a paltry £135.

I do not drive a large car bit getting into the car park was a harrowing experience up dimly lit, uneven and narrow lane was unpleasant and if I had a bigger car I would have been stuck. The hotel is very old style but clean which was the only saving grace. Unfortunately the area leading to my room smelled very strongly of **** which was really unpleasant. Room itself was fine and clean just a little tired. Tea and coffee provided was good . Cheap hotel to rest your head for a night.

I hate to leave a bad review, but I’d feel worse knowing somebody could be put in the same situation as I was - in an unclean room with nowhere else to go so last minute. I booked a room for 02/10 - 06/10 for work in Northampton. On arrival around 5pm, the car park was sketchy - you have to drive around the back of the hotel with no lights, on what can barely be called a road with such an uneven surface. Reception was fine; room was not. Lighter left on the floor either from previous guests or staff; hand prints on the mirrors, black mould up the wall right by the bed. Room not only absolutely freezing because of no double glazing on the windows but also incredibly loud given it was directly facing a main road which stayed loud all night. I was exhausted after work so took photographic evidence and went downstairs right away, feeling unsafe and very uncared for, asking if it was possible to be moved to another room. Man on reception said there were none tonight but could be done tomorrow if I came by.I reluctantly accepted but was visibly upset - I was not asked what was wrong, no apology was offered, and honestly it felt as though I was inconveniencing him by being there. I did not sleep that night. I left for work at 6:30, on passing in the morning seeing reception to be shuttered up. Packed my suitcase into the car ready for another room, partly also because I did not feel it would be secured in the current one. After work I went straight to reception only to be told the room couldn’t be sorted as it had to be done in the morning; something I hadn’t been informed of the evening before. I explained I could not possibly come by in the morning given my works schedule; met with a shrug from the same man (I only ever saw him at reception) and an incredibly rude, blunt attitude. I tried saying the room was unacceptable and the reasons why to be met with pointed refusal to acknowledge the issues. I had to check out and find somewhere else for the night. Upon asking about how I would go about claiming my stay back given I would not be there past that first night, he shrugged again and told me I would have to go through ***********. but The Langham have ignored emails from them trying to resolve this. Worst customer service I have ever experienced. Dirty,unhygienic room. Constantly drowned with the noise of traffic, freezing cold. Do not waste your money here. Plenty of nicer hotels with much more pleasant owners.