The employee who checked me in was the absolute worst. From the beginning when I arrived at 3am due to my flight being delayed she was rude. I explained to her this and was still willing to pay the $100 charge necessary to check in because I was so tired. She had a nasty attitude not with me but all customers of color. The next day when I was entering the hotel a man was asking my friend a question and she left behind her desk to rush and tell them they are not allowed to talk or park near the door. She also made it her issue to tell me I cannot have alcohol in the lobby, because I was walking in with an open drink although it was apparent I was going straight to my room I was just waiting on my friend before getting on the elevator. She showed no form of customer service, no communication skills and I would recommend the manager IMMEDIATELY remove her because she will continue to build a nasty report for customers like myself going forward.
Vertalen